Customer reviews from worx.com
WORX - WG307 JawSaw 5 Amp Electric Chainsaw - Black
Average customer rating
4.6
(463 Reviews)
Rating breakdown 463 reviews
5 Stars
368
4 Stars
51
3 Stars
15
2 Stars
9
1 Star
20
91%of customers recommend this product.
(
409 out of
447)
Customer Reviews for WORX - WG307 JawSaw 5 Amp Electric Chainsaw - Black
Customer Rating
3
Works good except for branches
on September 25, 2020
Posted by: turkeyhunter
from NE PA
Gender:Male
I bought this in early summer and have used several times. It works very good for branches which are on the ground, but now well at all for branches still on the tree. I had a large blowdown over a trail and I tried to use this on the branches higher than ground level. First, it's difficult to apply enough pressure to get it to actually cut. Second, the chain comes off. third, it's impossible to put the chain back on in the wood unless you bring tools and another person. I have used it on the ground and it is a chain saver for regular chain saws, thus the 3 stars.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , September 28, 2020
Hi there!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. Our tools carry a standard 2-year warranty plus one additional year if they are registered. Please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance. We are more than happy to help with your concern and any further inquiries.
Thank you for choosing WORX!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. Our tools carry a standard 2-year warranty plus one additional year if they are registered. Please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance. We are more than happy to help with your concern and any further inquiries.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
The extension pole is junk,
on November 26, 2020
Posted by: Bucky20
from Macon Ga
Gender:Male
[This review was collected as part of a promotion.] I have had it about 3 months and wish they had it back. I have other products they make and really like them but not this one. The prices are kind of high also
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, December 15, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
on January 20, 2021
Posted by: MODESTOCOCO
from MODESTO, CA.
Gender:Female
I ONLY USED IT TWICE AND SOMETHING BROKE ON THE INSIDE OF HOUSAING
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, January 21, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Great Tool
on February 19, 2021
Posted by: Ria01
from Las Vegas
Gender:Female
Best purchase ever! Really easy to use, makes yard work more simplified. I did my research, and I couldn't be more happier with the decision.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience, February 22, 2021
Hello! Thank you for your review and honest feedback. For any customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday, from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
De-Vine cutter
on April 24, 2021
Posted by: HG Wood
from South Carolina
Gender:Male
Great for undergrowth like mile-a-minute & other vines, saplings & privet clusters that challenge regular chainsaws. Got corded model-no recharging (1/3 acre wooded yard).
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 27, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the JawSaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Great saw.
on April 27, 2021
Posted by: Fred46
from Stark County, Ohio
Gender:Male
[This review was collected as part of a promotion.] This thing goes through tree branches like they're not even there!
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , April 28, 2021
Thank you for your feedback and review. It is always good to hear WORX tools are getting the job done. If you need any assistance please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
3
JawSaw....Still waiting have not recd yet
on July 11, 2021
Posted by: gmb1313
from Kingston, NY
Gender:Male
I bought this within the last month, still have not recd yet. Ordered hedge trimmer at the same time which I did receive.....
Response from worx.comBy Heaven Johnson , Customer Experience , July 14, 2021
Hi there! Do not despair your order is on the way! If you are looking for your order you can check the status by visiting the Worx.com website. Scroll To The bottom of the page to find the Service & Support column and select Order Tracker. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. There is a chat option on our website Tuesday-Friday during business hours.
Written by a customer while visiting worx.com
Customer Rating
5
Goes where other saws can’t
on September 11, 2021
Posted by: Lisa F
from Arkansas
Gender:Female
I bought the jaw saw at a home and garden show maybe 10 years ago. I have chainsaws but I’m not rea comfortable around them. The jaw saw is perfect; it has so many safety features and it’s very portable. While I wish I had the cordless one, I can move my generator to anywhere on my 9 acre property and cutting trees, bushes and even bramble cuts down without my having to touch it. It works great! I recently had to change out the chain - I’ve never done that before - the instructions were easy and it was changed in 19 minutes tops. I love it and highly recommend to anyone with big branches that they don’t want to saw through with a hand saw.
I would recommend this to a friend!
Written by a customer while visiting worx.com