Customer reviews from worx.com
WORX - 20V Power Share Cordless 20V 20" 2-in-1 Hedge Trimmer - Black
Average customer rating
4.1
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
79
4 Stars
23
3 Stars
17
2 Stars
11
1 Star
8
80%of customers recommend this product.
(
99 out of
124)
Customer Reviews for WORX - 20V Power Share Cordless 20V 20" 2-in-1 Hedge Trimmer - Black
Customer Rating
5
Another Great Product by WORX
on August 15, 2022
Posted by: Robert63
from SCHENECTADY
Gender:Male
[This review was collected as part of a promotion.] I was looking for a hedge trimmer that could reach up to the top of our evergreen bush. I researched them online for a while and came to the conclusion that I have a lot of WORX tools, and I said I could trust them since they have a great line of tools. I used the new hedge trimmer, and I was very satisfied with it. Having to get a 10' step ladder out every time I had to trim the evergreen bush, I didn't want to do that anymore, so I purchased the 20V power share cordless trimmer with the extension I'm not breaking my back setting up a ladder every time I had to trim the evergreen. Very satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works well
on August 12, 2022
Posted by: Den66
from Louisiana
Gender:Male
[This review was collected as part of a promotion.] I have used this hedge trimmer only once so far. I really like the way it cuts and also All the adjustments on the unit. Battery held up great. The only problem I have with it is the weight. It is a little tough to hold up over head very long. I thought it was gonna be lighter even though I knew what the weight was. Besides that I am happy with it. Everything works as it should and I will use it from time to time. Happy to add it to my collection of Worx tools.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Way to heavy and cumbersome
on August 7, 2022
Posted by: adkponds
from South Carolina
Gender:Male
This is the fifth WORX tool I have purchased and have to say it is far and away the WORST I have bought....Way, way, way too heavy to use for any period of time. Being a senior and having to reach up to an 8 1/2-9' level to trim hedges certainly DIDN'T make life easier for sure. Although the tool trims well, it is surely too heavy, too bulky and too cumbersome for me to use
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 26, 2022
Hello Valued Worx Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your hedge trimmer fell below your purchase expectation.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your hedge trimmer fell below your purchase expectation.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
finally got to reach to the top of my bushes
on July 31, 2022
Posted by: imdabooyah
from long island
Gender:Male
for about 5 years i havent been able to reach the top of my bushes in the front yard...i even tried dangerously on a ladder. finally with this worx pole trimmer i was safely able to trim the bushes from being on flat ground. it worked easily and nicely. the longer you extend the pole, the less control you have and the heavier this whole setup feels....thats just physics though. overall i seem to like my worx products and like the sales they run. i have several of their products now too.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Nice hedge trimmer
on July 24, 2022
Posted by: Bob89
from Ridgecrest, CA
Gender:Female
[This review was collected as part of a promotion.] Works great. A little heavier than I thought.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
does not have enough power
on July 14, 2022
Posted by: jimrr
from birmingham,al
Gender:Male
would not cut hedges without going back and fourth a second and third time
No, I would not recommend this to a friend.
Response from worx.comBy Grace, Solution Center, July 14, 2022
Thank you for sharing your honest feedback with us and bringing this to our attention. Our tools are covered by a 3-year warranty, so if your tool stopped working, we will be more than glad to assist you in making this right. Please call our Solution Center Team at 866-354-9679 so we may further assist you with this matter!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to Use
on July 10, 2022
Posted by: Yader
from Rockford, IL
Gender:Male
[This review was collected as part of a promotion.] Great battery life. Great for cutting with the extended pole. Handle the job in less time over the smaller units. Easy to shape bushes with the length as you are away from the bush you are cutting.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome product
on July 1, 2022
Posted by: Ttt823
from Dallas, Tx
Gender:Female
[This review was collected as part of a promotion.] I got it as a Father’s Day gift for my husband and he loves it
I would recommend this to a friend!
Written by a customer while visiting worx.com