Customer reviews from worx.com
WORX - 20V Power Share Cordless 20V 20" 2-in-1 Hedge Trimmer - Black
Average customer rating
4.1
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
73
4 Stars
23
3 Stars
15
2 Stars
11
1 Star
7
81%of customers recommend this product.
(
96 out of
119)
Customer Reviews for WORX - 20V Power Share Cordless 20V 20" 2-in-1 Hedge Trimmer - Black
Customer Rating
5
Great features
on July 27, 2023
Posted by: Brewer22
from Cincinnati, Ohio
Gender:Female
[This review was collected as part of a promotion.] I long the extension pole, allows to reach higher with out a ladder along with the fact that you can change the angle of the blade. Easy to use and makes the job fun!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Good product
on July 31, 2023
Posted by: Niketia
from Michigan
Gender:Female
My only complaint with this tool - is it doesn’t break down so you can use a smaller version for littler jobs
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
awkward & bulky
on September 8, 2023
Posted by: GMAN2024
from San Diego CA
Gender:Male
[This review was collected as part of a promotion.] Heavy and awkward to use, especially fully extended.
I like the ability to adjust the angle of the head, but after about 30 minutes my arms are worn out. Perhaps if there was a shoulder strap that could be attached to take the weight off of the arms and wrist? Also, pole stcks occasionaly when extending and retracting.
I like the ability to adjust the angle of the head, but after about 30 minutes my arms are worn out. Perhaps if there was a shoulder strap that could be attached to take the weight off of the arms and wrist? Also, pole stcks occasionaly when extending and retracting.
No, I would not recommend this to a friend.
Response from worx.comBy Cas Stanley, Customer Experience, September 12, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review. We greatly appreciate your feedback as it provides us with a better understanding of where we can improve. While WORX does not currently offer a shoulder strap for the WG252 Pole Hedge Trimmer, your suggestion will be passed on for further research. Please know that you may be able to use a universal shoulder strap as well. Thank you for choosing WORX tools!
Written by a customer while visiting worx.com
Customer Rating
4
Great trimmer but needs a shorter handle
on September 12, 2023
Posted by: Randman2
from South Carolina
Gender:Male
I would love the option to purchase a shorter handle/pole. There are situations where the long handle creates less assess to the area.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
3
It's ok but not perfect
on June 14, 2024
Posted by: PSH1
from New York, NY
[This review was collected as part of a promotion.] I am really surprised you can't remove the middle section and just attach the power handle to the trimmer assembly. Even fully collapsed it's awkward trimming small bushes. I would recommend if you have other Worx tools.
I would recommend this to a friend!
Response from worx.comBy Worx Customer Service, June 18, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We do see your feedback and hopefully in the near future we can update the model to be able to have this feature! For the time being, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing WORX tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We do see your feedback and hopefully in the near future we can update the model to be able to have this feature! For the time being, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing WORX tools!
Written by a customer while visiting worx.com
Customer Rating
3
Not a 2 in 1
on October 27, 2024
Posted by: Big_E
from Algonquin,il
Gender:Male
This product would be better for a homeowner if the extension pole was removable to turn it into just a cordless hedgetrimmer. Not everyone needs a constant long reach trimmer.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, October 28, 2024
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
3
20V Power Share Cordless 20" 2-in-1 Hedge Trimmer
on June 26, 2025
Posted by: GBudd
from California
Gender:Male
Verified Purchase:Yes
The tool cuts fine. The problem for me it that it is extremely heavy and you cannot even use the cutter without the extension poke.
Response from worx.comBy Worx Customer Service, June 26, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: fella5517
from Prescott Valley, AZ
Gender:Male
Verified Purchase:Yes
I purchased this tool so I can trim the bushes that are inconvenient to trim using a regular trimmer on a ladder. The tool works great. My only comment is that the tool becomes head heavy when using at the fully extended length. When it is fully extended you need some good hand strength. Other than that it worked great and I was able to trim the bushes from the ground. The battery has lots of energy and can go for a long time.
I would recommend this to a friend!
Written by a customer while visiting worx.com