Customer reviews from worx.com
WORX - 20V Power Share Cordless 20V 20" 2-in-1 Hedge Trimmer - Black
Average customer rating
4.1
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
73
4 Stars
23
3 Stars
15
2 Stars
11
1 Star
7
81%of customers recommend this product.
(
96 out of
119)
Customer Reviews for WORX - 20V Power Share Cordless 20V 20" 2-in-1 Hedge Trimmer - Black
Customer Rating
5
Another Great Product by WORX
on August 15, 2022
Posted by: Robert63
from SCHENECTADY
Gender:Male
[This review was collected as part of a promotion.] I was looking for a hedge trimmer that could reach up to the top of our evergreen bush. I researched them online for a while and came to the conclusion that I have a lot of WORX tools, and I said I could trust them since they have a great line of tools. I used the new hedge trimmer, and I was very satisfied with it. Having to get a 10' step ladder out every time I had to trim the evergreen bush, I didn't want to do that anymore, so I purchased the 20V power share cordless trimmer with the extension I'm not breaking my back setting up a ladder every time I had to trim the evergreen. Very satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Pole Hedge Trimmer
on August 15, 2022
Posted by: bfair
from Phoenix AZ
Gender:Male
I have a Hedge behind me next to my pool, was able to trim my side and will be able to keep it the way I want to avoid leaves falling in my pool! It was a little heavy so had to do on two different days. but it was HOT and Humid so that was the main issue.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Heavy and not powerful
on August 22, 2022
Posted by: Humpty
from AL
Gender:Female
Read reviews and unfortunately dismissed those saying was too heavy..it is even top heavy for my husband. In addition it is near impossible for me (5'4" lady) to handle..barely reaching back with right arm to keep it running while balancing unit with left hand outstretched. Also their does not seem to be the power we ate accustomed to with our weed sacked from Worx. Didn't do best of job even on new growth of our grape myrtle hedge. Overall disappointed and sorry we purchased hedger. Won't be purchasing the saw attachment as planned.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department.
Written by a customer while visiting worx.com
Customer Rating
4
Works great but a little heavy
on August 24, 2022
Posted by: Ramstallic
from El Paso TX
Gender:Male
The tool works great. Cutting is excellent. The only con is it’s weight. It is kind of heavy and hard to handle high bushes.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great tool but a little too heavy for a 66yr old.
on September 30, 2022
Posted by: Lexi Jo
from Nashville, Tn
Gender:Female
I have been eyeing this pole trimmer since last year. Went ahead and ordered, but now I realize it is very heavy. Is there a strap we can buy to help make it easier to manage?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
slides back down even when locked.
on October 28, 2022
Posted by: jeh1x
from Ashburn, VA
Gender:Male
Bought and returned for another, thought it was broken - Even when locked when you raised the arm, it slid back to the unexpanded position - very dangerous. also, very heavy. Received the replacement and exact same thing. Returned and hope that the new version they stated would be coming out by Christmas will actually work.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 23, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review. Your feedback is greatly appreciated and helps us understand where we can improve toward our next power tool. In the meantime, I recommend signing up for the Worx emails to stay updated with what is new.
Written by a customer while visiting worx.com
Customer Rating
4
20V Power Share Cordless 20" 2-in-1 Hedge Trimmer
on February 17, 2023
Posted by: DAK_
from Brunswick, NJ
Gender:Male
[This review was collected as part of a promotion.] Just got this for the spring - took it out to check it and it assembled easily and had a quality build. I have Worx leaf blower and weed wacker and both work very well. The battery system works on all these tools. Having additional batteries is KEY to working with cordless tools.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
I’m not a body builder
on June 15, 2023
Posted by: JoeFish766
from Howell, NJ
Gender:Male
I’ve purchased several yard tools previously and was completed satisfied with ease of use and the minimal weight of the products. The weight of the pole hedge trimmer caught me completely by surprise. The idea was good but to use it is
cumbersome. The reach is good but the weight is ridiculous.
cumbersome. The reach is good but the weight is ridiculous.
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, June 15, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review. It's unfortunate to learn that the 20V Power Share Cordless 20" 2-in-1 Hedge Trimmer w/ Attachment Capabilities (WG252) did not meet your expectations. We appreciate your feedback as this helps us on how we can improve our products. Should you have any additional questions or concerns please reach out to our Solution Center Team, Monday-Friday, 9am-6pm EST, we'd be happy to assist you!
Written by a customer while visiting worx.com