Customer reviews from worx.com
WORX - 20V Power Share Cordless 20V 20" 2-in-1 Hedge Trimmer - Black
Average customer rating
4.1
(135 Reviews)
Rating breakdown 135 reviews
5 Stars
77
4 Stars
23
3 Stars
16
2 Stars
11
1 Star
8
80%of customers recommend this product.
(
98 out of
122)
Customer Reviews for WORX - 20V Power Share Cordless 20V 20" 2-in-1 Hedge Trimmer - Black
Customer Rating
5
Easy to Use
on July 10, 2022
Posted by: Yader
from Rockford, IL
Gender:Male
[This review was collected as part of a promotion.] Great battery life. Great for cutting with the extended pole. Handle the job in less time over the smaller units. Easy to shape bushes with the length as you are away from the bush you are cutting.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
does not have enough power
on July 14, 2022
Posted by: jimrr
from birmingham,al
Gender:Male
would not cut hedges without going back and fourth a second and third time
No, I would not recommend this to a friend.
Response from worx.comBy Grace, Solution Center, July 14, 2022
Thank you for sharing your honest feedback with us and bringing this to our attention. Our tools are covered by a 3-year warranty, so if your tool stopped working, we will be more than glad to assist you in making this right. Please call our Solution Center Team at 866-354-9679 so we may further assist you with this matter!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Another Great Product by WORX
on August 15, 2022
Posted by: Robert63
from SCHENECTADY
Gender:Male
[This review was collected as part of a promotion.] I was looking for a hedge trimmer that could reach up to the top of our evergreen bush. I researched them online for a while and came to the conclusion that I have a lot of WORX tools, and I said I could trust them since they have a great line of tools. I used the new hedge trimmer, and I was very satisfied with it. Having to get a 10' step ladder out every time I had to trim the evergreen bush, I didn't want to do that anymore, so I purchased the 20V power share cordless trimmer with the extension I'm not breaking my back setting up a ladder every time I had to trim the evergreen. Very satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Pole Hedge Trimmer
on August 15, 2022
Posted by: bfair
from Phoenix AZ
Gender:Male
I have a Hedge behind me next to my pool, was able to trim my side and will be able to keep it the way I want to avoid leaves falling in my pool! It was a little heavy so had to do on two different days. but it was HOT and Humid so that was the main issue.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Heavy and not powerful
on August 22, 2022
Posted by: Humpty
from AL
Gender:Female
Read reviews and unfortunately dismissed those saying was too heavy..it is even top heavy for my husband. In addition it is near impossible for me (5'4" lady) to handle..barely reaching back with right arm to keep it running while balancing unit with left hand outstretched. Also their does not seem to be the power we ate accustomed to with our weed sacked from Worx. Didn't do best of job even on new growth of our grape myrtle hedge. Overall disappointed and sorry we purchased hedger. Won't be purchasing the saw attachment as planned.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department.
Written by a customer while visiting worx.com
Customer Rating
4
Works great but a little heavy
on August 24, 2022
Posted by: Ramstallic
from El Paso TX
Gender:Male
The tool works great. Cutting is excellent. The only con is it’s weight. It is kind of heavy and hard to handle high bushes.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great tool but a little too heavy for a 66yr old.
on September 30, 2022
Posted by: Lexi Jo
from Nashville, Tn
Gender:Female
I have been eyeing this pole trimmer since last year. Went ahead and ordered, but now I realize it is very heavy. Is there a strap we can buy to help make it easier to manage?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
slides back down even when locked.
on October 28, 2022
Posted by: jeh1x
from Ashburn, VA
Gender:Male
Bought and returned for another, thought it was broken - Even when locked when you raised the arm, it slid back to the unexpanded position - very dangerous. also, very heavy. Received the replacement and exact same thing. Returned and hope that the new version they stated would be coming out by Christmas will actually work.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 23, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review. Your feedback is greatly appreciated and helps us understand where we can improve toward our next power tool. In the meantime, I recommend signing up for the Worx emails to stay updated with what is new.
Written by a customer while visiting worx.com