Customer reviews from worx.com
WORX - 20V Power Share Cordless 20V 20" 2-in-1 Hedge Trimmer - Black
Average customer rating
4.1
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
72
4 Stars
21
3 Stars
14
2 Stars
11
1 Star
7
81%of customers recommend this product.
(
95 out of
118)
Customer Reviews for WORX - 20V Power Share Cordless 20V 20" 2-in-1 Hedge Trimmer - Black
Customer Rating
5
Ease of use
on March 25, 2022
Posted by: Kioti
from Daisytown Pa
Have put clipper to use cutting thorn bushes and is working out great
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Misses The Mark
on May 15, 2022
Posted by: PROUDAD
from Mobile, AL
Gender:Male
I am a huge supporter of the Worx brand. Throughout the years of being a homeowner, I have made several purchases of Worx tools and equipment.
That being said, it pains me to have to leave this 2-star review. The pole hedge trimmer is a huge dud. It’s simply too weak to be taken as a serious lawn tool. 20 volts is just not enough. It takes too much work to get much accomplished. Aside from its weight being an issue, the blades cut entirely too slow.
Perhaps Worx can go back to the drawing board and make one that is at least 40 volts. I assure you that would be a vast improvement.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 11, 2022
Hello Valued Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you wish to leave us with additional feedback or have any questions, please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Lives up to its description
on June 13, 2022
Posted by: Neru 1027
from Sanford, Mi
Gender:Male
As soon as I unpacked the trimmer I put it to good use. It took a little adjusting to get the balance of the longer type of trimmer. It Has a powerful motor, surprising being battery operated. Once I adapted myself to its need for its proper trimming. Everything went along smoothly. Even when I extended the cutter to its full length and adjusted the angle of the head. The cut was as easy as standing on the ground…which I was. At 77ys I’m told to stay off ladders, grin. I would have given this set up a 5 star rating if I could use the cutter without the extension so I could do lower cuts without the weight or long arm to contend with. Where I live I don’t have storage room for multiple trimmers.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
light weight & easy to handle & charges fast
on June 13, 2022
Posted by: jsr200
from Canton, Mich
Gender:Male
[This review was collected as part of a promotion.] I bought the trimmer a month ago (not my first worx tool), happy I did, I can now reach all the small trees & large shrubs I have without getting out the ladder (A GREAT TRIMMER FOR THR PRICE)
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Great tool, but another tool I have to store
on June 14, 2022
Posted by: Jakers
from Winchester, KY
Gender:Male
[This review was collected as part of a promotion.] I bought this tool hoping it'd be like the pruning saw with extension pole but was disappointed when received that it wouldn't work independent from the extension pole. Worx missed out on an opportunity to have an extremely versatile hedge trimmer that could have extension capability vs only working with an extension. Having it be extension only makes regular height hedge trimming difficult. It definitely has it use with the tall/ hard to reach hedges but those are fewer and farther between. So instead of only having to store one tool that has both low hedge and tall hedge trimming, I have to store two separate ones.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , August 24, 2022
Hello! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you need any assistance please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Not so great
on June 14, 2022
Posted by: Yorkie5
from Illinois
Gender:Female
Cannot get the 2 pieces together to even try it. But it is heavy so am not sure I will be able to use it. The idea it great but it should have a strap.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , August 24, 2022
Hello! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing Versatility!
on June 15, 2022
Posted by: jfriend624
from Uniontown, PA
Gender:Male
[This review was collected as part of a promotion.] I bought this right before the early summer trimming and I am so glad that I did! The trimmers are perfect on all jobs that require more than the standard set, whether it be height, depth, or angle of shrubs. I used the trimmers for nearly two hours on one charge. These are wonderful! The only thing negative that I can mention is they are light but the weight is at the end so over time they feel heavier, but that is to be expected.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Makes a chore so much safer!
on June 16, 2022
Posted by: JH14
from Cincinnati Ohio
Gender:Male
No more step ladder to trim the hedges!
I would recommend this to a friend!
Written by a customer while visiting worx.com