Customer reviews from worx.com
Worx WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
156
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
208 out of
292)
Customer Reviews for Worx WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
1
Worthless, right out of the box
on December 7, 2023
Posted by: MJP Jr
from Ramsey MN
Gender:Male
Item arrived, did not work at all, would not pull water even after getting water right up to connection. After some time we got it to suck a little water but just enough to trickle out of the end. I have a Worx trimmer, it works great, that's why we purchased this, sadly it was a waste of money.
No, I would not recommend this to a friend.
Response from worx.comBy Shay M., Customer Service, December 7, 2023
Hello Valued Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to assist you more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at worxreview@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Too difficult to get it to spray.
on December 7, 2023
Posted by: Jane0Neil
from Minneapolis
Gender:Female
The instructions to use are not very helpful, why not just say attach a garden hose before first use. I tried all the helpful(?) hints, but it will not spray. I should have read all the reviews with lower ratings, doubt that I would have bothered to order it. I have a couple mowers from worx, I like them.
No, I would not recommend this to a friend.
Response from worx.comBy Melissa R., Customer reviews, December 8, 2023
Hello Valued customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Didn't last long at all
on February 19, 2024
Posted by: Gloria45
from Frankfort, NY
Gender:Female
I've had my Hydroshot for a while now. When I purchased it, it was used once. Every year since I try to get it to work.....with no luck. Big disappointment. I have the leaf blower and the weed eater and love them, therefore I couldn't believe the hydroshot didn't work after one use.
No, I would not recommend this to a friend.
Response from worx.comBy Melissa R., Customer Experience, February 27, 2024
Hello There,
Thank you for your question. There may be some air bubbles stuck. We suggest if it has been stored away for some time to hook the hydorshot directly onto a garden hose and hold the handle for 20-30 seconds. Once this has been completed successfully you may use any source of your liking to draw water.
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If the above does not work we'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX
Thank you for your question. There may be some air bubbles stuck. We suggest if it has been stored away for some time to hook the hydorshot directly onto a garden hose and hold the handle for 20-30 seconds. Once this has been completed successfully you may use any source of your liking to draw water.
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If the above does not work we'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX
Written by a customer while visiting worx.com
Customer Rating
5
Great Portable Power Cleaner
on June 17, 2020
Posted by: PapaMike
from Brunswick, OH
Gender:Male
[This review was collected as part of a promotion.] This Hydroshot Power Washer is a great value for the price.It is perfect for the homeowner who needs to power wash every so often. I use it on my windows, sidewalk, grill, smoker and more. This is one of my favorite go-to tools. Now my neighbors have asked to borrowed it and ended up purchasing their own.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 22, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
So easy to use.
on August 26, 2020
Posted by: Laney24
from Yorktown
Gender:Female
I needed something easy for me to use to clean my screened in porch it clean my grandson’s outside toys and this definitely did the trick. Didn’t want to bother my husband since he is extremely busy so this did the trick. I also have the weed eater and love it!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Powerful cleaning tool
on September 21, 2020
Posted by: rmatteo58
from CT
Gender:Male
[This review was collected as part of a promotion.] I bought this earlier this month and I have been able to easily clean without hassle. Quick to connect and easy to use. Great product for the price. 4.0 battery has plenty power and run time, but it is nice to have an extra battery on hand.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Works great!
on September 26, 2020
Posted by: Anonymous
from Metairie, LA
Gender:Female
Bought this 3 weeks ago and it works good!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Works wonders
on September 30, 2020
Posted by: Chubby73
from Murfreesboro TN
Gender:Female
[This review was collected as part of a promotion.] I bought 3 weeks ago have used it continuously
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com