Customer reviews from worx.com
WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
158
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
210 out of
294)
Customer Reviews for WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
1
No Pressure Worthless, less then Poor
on June 24, 2022
Posted by: bob27A
from New York
Gender:Male
The garden hose has more pressure than this Works 20V power washer. The PSI is more like only 25PSI and nowhere near the listed PSI. The garden hose has a much higher pressure than this Works power washer. Do not buy this piece of Junk; you will regret it, I warn you.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 25, 2022
Hello Valued Customer! It's unfortunate to learn that your 20V Power Share 4.0Ah Hydroshot Portable Power Cleaner (415 MAX PSI) (WG620) fell below your purchase expectation. We appreciate you bringing this to our attention. The Hydroshots are designed as highly portable power cleaners. They are able to be used in places where the traditional water sources are unavailable. If your needs are more traditional then you might be happier with a pressure washer which get much more pressure but are tied to a home's water outlet.
Written by a customer while visiting worx.com
Customer Rating
5
Great Portability!
on June 2, 2022
Posted by: Turtlesher
from East Branch, NY
Gender:Female
I once had something similar but not as sophisticated, this Hydroshot beats them all! Love it’s features and especially how portable and easy it is to use. I love washing my car with it. So happy I purchased this! It’s my new “toy”!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome product and tool
on May 31, 2022
Posted by: Gord0626
from St. Augustine, FL
Gender:Male
I purchased this a few weeks ago and used it the day after it arrived. Easy set up and great product. Used it to pull cleaner out of a bucket and clean my house. Then I rinsed it fully it shines like fresh paint. Easy to use and performs very well.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Not portable
on May 25, 2022
Posted by: Sandy36
from Vermont
Gender:Male
I bought the hydroshot with the dispenser for a cleanser and the hydroshot never worked with the dispenser. I reported this and was sent a new dispenser and the hydroshot still didn't work. I also tried to use it with the attachment for both the hose and bucket of water and a plastic bottle and it doesn't work with these attachments either. The only way it dispenses water is when it's hooked to a garden hose. There is pressure then, but I can't use it with a cleanser which is the reason I purchased it. I have been happy with my Worx lawn mower and weed trimmer, but I'm very disappointed with the hydroshot.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please contact our solution center team at 866-354-9679 Monday through Friday from 9 am until 7 pm EST and we will be happy to replace the Hydroshot since it seems as though it is defective. It is supposed to work with fresh water sources as well as a garden hose.
Written by a customer while visiting worx.com
Customer Rating
2
First bad review for Worx product
on May 16, 2022
Posted by: hmichals
from toledo oh
Gender:Female
I have 6 worx 20v products and absolutley love them all. The hydroshot was my first disappointment. The power is not much more than a good garden nozzle and it eats up the battery very quickly. Should of sent it back but kept trying, thinking maybe I was doing something wrong. Never got any better.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 10, 2022
Hello Valued Worx Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The 20V Power Share 4.0Ah Hydroshot Portable Power Cleaner (415 MAX PSI) (WG620) is designed to be a highly portable, lightweight power cleaner. It is great for areas where a traditional water source is not available. Should you wish to leave us with additional feedback or have any questions, please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
2
Won't Work Right Out the Box
on May 15, 2022
Posted by: vpatters04
from Philly
Gender:Female
I bought this a few days ago to wash down my porch. I do not have a water source on the outside of my house. I wish they would let you know before you purchase that you need to use a water hose first before you can use the included attachments.
I would recommend this to a friend!
Response from worx.comBy Grace, customer experience, August 11, 2022
Hello Valued Customer! It's unfortunate to learn that your 20V Power Share 4.0Ah Hydroshot Portable Power Cleaner (415 MAX PSI) (WG620) fell below your purchase expectation. We appreciate you bringing this to our attention. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Great Tool
on May 6, 2022
Posted by: Nelson73
from Denver NC
Gender:Male
[This review was collected as part of a promotion.] I bought this product and love it I use it at the car lot I work at to spray off the Pollen and around the house cleaning my vehicles. It is a very handy tool to have. I would recommend it. Light weight good run time on single charge for what it is. I bought the works bag to put it in and the turbo nozzle. I haven't had any complaints been a great tool
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Not sure why I waited so long to buy this!
on May 1, 2022
Posted by: Beth1964
from Omaha, NE
Gender:Female
[This review was collected as part of a promotion.] This is my second Worx cordless tool-first was my leaf blower. I had been looking at it for months and finally bought it. I cannot begin to tell you what a convenience this is to have a cordless pressure washer. It goes where my big bulky gas powered washer can't and does the same job. I have so many plans for my Hydroshot this summer and cannot wait to use it more!
I would recommend this to a friend!
Written by a customer while visiting worx.com