Customer reviews from worx.com
WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
158
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
210 out of
294)
Customer Reviews for WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
1
Did Not Work
on February 13, 2023
Posted by: Dragon1103
from Roselle, Illinois
Gender:Male
The instructions indicated "priming" was needed to get it to work. One method was pouring water into the tiny hole with the unit running. That did not work. I tried squeezing water into it and that did not work. The unit would not suck in any of the water in. I then hooked it up to the sink faucet and still the water would not go in. The only other option I did not try was hooking it up to the outside garden faucet since this was mid winter in my area and temps were below freezing. It seems that it was too much trouble to get this thing working. I expected it to be an easy hookup and immediate start. Looking on- line, I read reviews by others and it seems it was a 50/50 chance to get this unit working. Too bad. It was a good price and I thought a named brand like Worx would be the way to go.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 13, 2023
Hello Valued Customer!
Thank you for taking the time to share your experience and review with us. It's unfortunate to learn that your Hydroshot is not working as expected at this time. In order to get the Hydroshot to spray water, you must first prime it with a garden hose by attaching the hose directly to the gun.
Once this is done, you will be able to use it with a portable water source with good pressure. In order to attach the garden hose, you must first remove the orange male connector at the bottom of your tool by unscrewing it. Once this is done, a garden hose will attach right to the bottom of the tool.
You must simply run the tool for about 20 seconds, and then you can remove the hose and re-attach the orange connector, and use it with a portable water source normally.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be
Thank you for taking the time to share your experience and review with us. It's unfortunate to learn that your Hydroshot is not working as expected at this time. In order to get the Hydroshot to spray water, you must first prime it with a garden hose by attaching the hose directly to the gun.
Once this is done, you will be able to use it with a portable water source with good pressure. In order to attach the garden hose, you must first remove the orange male connector at the bottom of your tool by unscrewing it. Once this is done, a garden hose will attach right to the bottom of the tool.
You must simply run the tool for about 20 seconds, and then you can remove the hose and re-attach the orange connector, and use it with a portable water source normally.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be
Written by a customer while visiting worx.com
Customer Rating
4
Easy to use
on December 19, 2022
Posted by: Joe1999
from Denver
Gender:Male
[This review was collected as part of a promotion.] I used it on my car a couple times,it did clean well,seem to air lock quit a bit.i jury rigged the end of the hose so it stays in the bottom of the bucket. It's nice and quick to clean car off in the winter after the snow gets it all dirty,the bottle attachment works great for that. Nice to wash the back window of suv off before putting in garage. I'm excited to use it on my house window in the spring.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use.
on December 12, 2022
Posted by: Babykitty78
from S.C.
Gender:Male
Used it next to my pool. Was able to use extra hose to get water out of my pool instead of a water hose. I bought 4 more for Christmas peasants.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works like a pro model.
on December 11, 2022
Posted by: Jeepdude2004
from Toms River,NJ.
Gender:Male
This is great. It's as powerful as a professional unit with the portability of a water bucket. Great bang for the buck and "It's brushless ".
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome!!
on November 2, 2022
Posted by: Fezz
from Minnesota
Gender:Male
So convenient and works great!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works terrific!!!!
on November 1, 2022
Posted by: Chris321
from Plymouth, MA
Gender:Female
I bought this last year and use it all the time. Especially On my vinyl fence, porch decking, and pool deck. It comes out like new!!!
Just bought a second one for my vacation home. Can’t wait to see how the pavers in my driveway and walk turn out
Just bought a second one for my vacation home. Can’t wait to see how the pavers in my driveway and walk turn out
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight
on September 26, 2022
Posted by: Charskates
from Ms
Gender:Female
[This review was collected as part of a promotion.] I was hesitant about buying this but so glad I did. It is so easy to use and does a great job. No electric cords, wand hose and water hose getting tangled up.
So far I’ve cleaned the steps, columns in house and washed the car. Did a great job.
So far I’ve cleaned the steps, columns in house and washed the car. Did a great job.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
No different than garden hose attachment
on September 18, 2022
Posted by: Disappointed777
This is a totally useless product. No matter how much priming I did, it would not pull water through the hose in bucket. Attaching to garden hose is no different than a garden hose nozzle attachment that you can buy at a garden supply store. Returning. This is the first time Worx has let me down. Not sure I can trust them again.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , September 20, 2022
Hello Valued Customer. It's unfortunate to learn the Worx 20v 20V Power Share 4.0Ah Hydroshot Portable Power Cleaner fell below your purchase expectations. We greatly appreciate your feedback and trying the hydroshot out. Your feedback helps us understand where we can improve your overall DIY experience.
Written by a customer while visiting worx.com