Customer reviews from worx.com
Worx WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
156
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
208 out of
292)
Customer Reviews for Worx WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
4
Good job for small tasks
on April 30, 2022
Posted by: Tttw777
from Virginia
Gender:Male
[This review was collected as part of a promotion.] It cleans and pressure was ample to clean the car and the windows at the condo
Take at least 6 gallons of water if your away from a source.
Take at least 6 gallons of water if your away from a source.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Won't Work Right Out the Box
on May 15, 2022
Posted by: vpatters04
from Philly
Gender:Female
I bought this a few days ago to wash down my porch. I do not have a water source on the outside of my house. I wish they would let you know before you purchase that you need to use a water hose first before you can use the included attachments.
I would recommend this to a friend!
Response from worx.comBy Grace, customer experience, August 11, 2022
Hello Valued Customer! It's unfortunate to learn that your 20V Power Share 4.0Ah Hydroshot Portable Power Cleaner (415 MAX PSI) (WG620) fell below your purchase expectation. We appreciate you bringing this to our attention. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
2
First bad review for Worx product
on May 16, 2022
Posted by: hmichals
from toledo oh
Gender:Female
I have 6 worx 20v products and absolutley love them all. The hydroshot was my first disappointment. The power is not much more than a good garden nozzle and it eats up the battery very quickly. Should of sent it back but kept trying, thinking maybe I was doing something wrong. Never got any better.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 10, 2022
Hello Valued Worx Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The 20V Power Share 4.0Ah Hydroshot Portable Power Cleaner (415 MAX PSI) (WG620) is designed to be a highly portable, lightweight power cleaner. It is great for areas where a traditional water source is not available. Should you wish to leave us with additional feedback or have any questions, please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Great Portability!
on June 2, 2022
Posted by: Turtlesher
from East Branch, NY
Gender:Female
I once had something similar but not as sophisticated, this Hydroshot beats them all! Love it’s features and especially how portable and easy it is to use. I love washing my car with it. So happy I purchased this! It’s my new “toy”!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
No Pressure Worthless, less then Poor
on June 24, 2022
Posted by: bob27A
from New York
Gender:Male
The garden hose has more pressure than this Works 20V power washer. The PSI is more like only 25PSI and nowhere near the listed PSI. The garden hose has a much higher pressure than this Works power washer. Do not buy this piece of Junk; you will regret it, I warn you.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 25, 2022
Hello Valued Customer! It's unfortunate to learn that your 20V Power Share 4.0Ah Hydroshot Portable Power Cleaner (415 MAX PSI) (WG620) fell below your purchase expectation. We appreciate you bringing this to our attention. The Hydroshots are designed as highly portable power cleaners. They are able to be used in places where the traditional water sources are unavailable. If your needs are more traditional then you might be happier with a pressure washer which get much more pressure but are tied to a home's water outlet.
Written by a customer while visiting worx.com
Customer Rating
5
Amazing tool
on June 27, 2022
Posted by: Bobopa
from Webster, New York
Gender:Female
A very simple power washer to use. Great for cleaning sidewalks, porches and even your car!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Hand held power washer
on July 7, 2022
Posted by: Power washer
from Springfield Pa
Gender:Female
I asked for this for Christmas as finally used it this week. I was definitely disappointed at the non pressure it provided to clean my sidewalks.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , August 26, 2022
Hello Valued Customer! Thank you for taking the time to share your experience and review with us. Your feedback helps us understand where we can improve. The wg620 is designed to generate up to 415 PSI of pressure with a garden hose attached. This pressure is more than enough to rinse off cars, windows, and even patio furniture! If you are looking to clean dirtier surfaces, we recommend treating the area with a safe cleaning solution first and then rinsing it off with the Hydroshot for best results. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
3
Not Impressed
on July 27, 2022
Posted by: DWWW
from Missouri
Gender:Male
Not impressed with the unit. I like the spray head but is a little 'wimpy' for my needs. Should work well for watering in the garden
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 25, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department. May we suggest using one of our electric pressure washers? They may work better for your needs. Here is the link: https://www.worx.com/lawn-garden/portable-power-cleaners/electric-pressure-washers.html
Written by a customer while visiting worx.com