Customer reviews from worx.com
WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
158
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
210 out of
294)
Customer Reviews for WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
4
Uses out of the Box
on November 17, 2020
Posted by: JK Mississippi
from Reservoir, MS
Gender:Male
[This review was collected as part of a promotion.] Hoping that everyone who purchases understands this is not a pressure washer and you shouldn't think like the car wash when considering this unit. Industry wide its a "soft washer". I purchases this to apply and clean items that cant tolerate the strong pressure washer force. Cleaning Screens, modern engines that have lots of electronics, and applying dye to landscape bark and straw. Its a wonderful addition to the many tools of home ownership. The unit works well and has sufficient battery life to get through all the projects. The adjustable head on the want keeps all the different spray patters closely at hand and not lost like single tips. Just think out of the box and you will probably come up with some uses that are original to you.
Written by a customer while visiting worx.com
Customer Rating
1
on November 17, 2020
Posted by: Tinhorse1
from Ohio
Gender:Male
IThis is my second one. The first one worked great, not the second one. will send back.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 18, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Handy tool.
on November 14, 2020
Posted by: Muletrain
from North alabama
The ability to draw water from a bucket is nice. I use it to clean drywall tools.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
2.0A Cordless Power Washer
on November 9, 2020
Posted by: Anonymous
from Wisconsin
Gender:Male
[This review was collected as part of a promotion.] I bought two of these! One for the boat and one for the house. Talk about convenience for cleaning the garage, cars and I even used it to clean the shower. This product is awesome!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Disappointed
on November 9, 2020
Posted by: Gsxr2020
from Gettysburg, Pa
Stop working after 3 uses!
Response from worx.comBy Enchantis M., Customer Experience, November 10, 2020
Thank you for sharing your experience and review! We greatly appreciate your feedback and are happy to help. Sometimes the Hydroshot will not prime water because there is an air pocket that forms inside the water pump after long time without use, or right out of the box. In order to remove this pocket so that it may self prime water from a portable water source, you must hook it directly to a garden hose and run it with a fully charged battery for about 20 seconds. In order to connect a garden hose, you must unscrew the orange male connector from the bottom of the tool and then a garden hose will adapt right to the bottom. This should fix your issue. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Worx Great
on November 9, 2020
Posted by: ToddMarrs2020
from michigan
Gender:Male
Use it every week but my Pressure Cleaning Lance broke. How do order a new one?
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 4, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Works ok
on November 6, 2020
Posted by: ggarf51
from Elgin,Il
Gender:Male
I find this device easy to use, but the power was not as strong as I had hoped for. I think the power nozzle that is sold as a separate attachment should have been included.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience, November 11, 2020
Hi there!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. Call our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for taking the time to share your feedback and review, as this helps us improve our products. Call our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Efficient
on November 5, 2020
Posted by: LeeBee
from Deltaville,Va
Gender:Female
[This review was collected as part of a promotion.] I purchased 1 for myself and like it so much that I bought 2 more for my sons for Christmas presents
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , December 1, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com