Customer reviews from worx.com
WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
158
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
210 out of
294)
Customer Reviews for WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
2
Not easy to use.
on December 6, 2020
Posted by: MaybeNot
from Florida
Gender:Male
[This review was collected as part of a promotion.] Hydroshot definite requires both hands and a firm footing to use. Because it is unbalanced, even with both hands it should have either a Lock or a ClickOn/ClickOff Trigger. The video showing a "not husky" person using it with ease is misleading. With a Two Liter Bottle attached it is very awkward and heavy. At times it had to be held horizontal to get a fan shaped spray, and would change to stream if quickly tilted down.
Response from worx.comBy Brianna H, Customer Experience, December 14, 2020
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Easy to use
on December 6, 2020
Posted by: DeezPutz
from Clifton Park, New York
Gender:Male
[This review was collected as part of a promotion.] I bought this last month and it works as advertised. Very easy to use and good for clean up jobs. The portability function is great!
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , December 18, 2020
Hello! For any customer service needs please contact the Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
3
Not so great, so far
on November 26, 2020
Posted by: Rick300
from Waukesha, WI
Gender:Male
Bought this to use in late fall and possible winter when my outside water is off. Tried using on second story windows from a bucket. Not so impressed, barley had enough power to get to the window much less do any good. Will wait until I can hook to hose before final judgement but doubtful.
Response from worx.comBy Lucy R, Customer Experience, November 28, 2020
Thank you for sharing your review. The power nozzle may be too high from the water source causing the water to not be drawn with pressure. The Hydroshot should be no more than 5ft above the water source.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Dad loves it!
on November 23, 2020
Posted by: Bethhh
from Ohio
Gender:Female
[This review was collected as part of a promotion.] I bought this for my dad for his birthday and he loves it! Super convenient battery so no cords attached!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 1, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Waste of money
on November 22, 2020
Posted by: Dave m10697
from Minnesota
Gender:Male
I bought 4weeks ago had barely enough power to be a dental flosser
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, November 23, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Works as advertised
on November 22, 2020
Posted by: Mark79
from Pittsburgh
Gender:Male
[This review was collected as part of a promotion.] Performs good for quick cleaning. More power for tuff jobs will need to upgrade. Works well on a boat surfaces, windows and outdoor furniture
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on November 19, 2020
Posted by: 7850
[This review was collected as part of a promotion.] Used it a few times to wash my car and patio furniture, works pretty good.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , December 1, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Great concept, poor pressure
on November 17, 2020
Posted by: Mike102579
from Chicago
Gender:Male
[This review was collected as part of a promotion.] It’s very week and hardly removes anything unless your standing inches away from item your cleaning
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , November 18, 2020
Hi there!
If you decide your tool isn’t right for you, we offer a 30-day Money Back Guarantee from the date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (WORX). We’ll be happy to assist.
Thank you for choosing WORX!
If you decide your tool isn’t right for you, we offer a 30-day Money Back Guarantee from the date of receipt (less shipping and handling). Please call our customer service center at 1-866-354-9679 (WORX). We’ll be happy to assist.
Thank you for choosing WORX!
Written by a customer while visiting worx.com