Customer Reviews for WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
2
Just OK
on July 22, 2023
Posted by: DJDEL
from Bowie, MD
Gender:Male
The primary nozzle is too small to get any significant clean up done. It’s ok for small jobs. I would not recommend
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, July 25, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the WG620 did not meet your expectations. We appreciate your feedback as this will help us to improve with our products. -Shelby L.
It was easy attaching the tool to my garden hose. I was somewhat disappointed with the power stream lack of power and distance. The combination sprayer head does make it easier to clean my bbq grill.
This is great for washing the car or cleaning off the deck or even the sidewalk. Really nice to use cleaning the boat and 4 wheeler. The batteries hold a long charge and work on all the WORX tools.
Has just a little more power than my garden hose. siphon doesn't work. Don't waste your money.
No, I would not recommend this to a friend.
Response from worx.comBy Cas Stanley, Customer Experience, July 6, 2023
Hello Valued Customer!
Thank you for taking the time to share your experience and review with us. In order to get the Hydroshot to spray water, you must first prime it with a garden hose by attaching the hose directly to the gun. Once this is done, you will be able to use it with a portable water source with good pressure. In order to attach the garden hose, you must first remove the orange male connector at the bottom of your tool by unscrewing it. Once this is done, a garden hose will attach right to the bottom of the tool. You must simply run the tool for about 20 seconds, and then you can remove the hose and re-attach the orange connector, and use it with a portable water source normally.
Should you have any further questions please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
[This review was collected as part of a promotion.] This works amazing on my AC condenser. Just fill bucket and go clean ac unit as it plugs up so often from the cotton wood trees, no need to drag garden hoses around house. Also it is a life saver for me when needing to clean my pontoon at the slip. I just drop hose in the lake and clean the floor and all of the pontoon. I did purchase an extra larger capacity battery for back up. This is my 3rd year using this and no issues. I wish they would come out with a flexible hose attachment for tighter areas, I had to purchase a different brand for that specific reason at my work, just more bulky though.
Had this washer for about three years, used maybe 8 times and now it doesn't work anymore. I went all in with worx tools now I'm kind of regretting that decision.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , June 6, 2023
Hello Valued Customer!
Thank you for taking the time to share your experience and review with us. In order to get the Hydroshot to spray water, you must first prime it with a garden hose by attaching the hose directly to the gun. Once this is done, you will be able to use it with a portable water source with good pressure. In order to attach the garden hose, you must first remove the orange male connector at the bottom of your tool by unscrewing it. Once this is done, a garden hose will attach right to the bottom of the tool. You must simply run the tool for about 20 seconds, and then you can remove the hose and re-attach the orange connector, and use it with a portable water source normally.
Should you have any further questions please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
[This review was collected as part of a promotion.] Finally got to use my new hydro shoot, it isn’t the best one they offer, but it seems to do what I need it to do. I like it’s versatile. Great tool!
[This review was collected as part of a promotion.] I am a very loyal WORX customer with multiple tools. I ordered the Hydroshot for quick cleanup of birdbaths, patio etc. did not have enough power to do what I wanted it to do I will continue to buy only WORX item. For light cleanup only.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , May 31, 2023
Hello, Respected Client! It's disappointing to learn that your 20v hydroshot fell short of your expectations. Please keep in mind that we have 40v power cleaners available for difficult jobs. I recommend that you look into those. However, we welcome your opinion on our 20v hydroshot because it helps us understand where we can improve.