Customer reviews from worx.com
WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
158
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
210 out of
294)
Customer Reviews for WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
2
Spend your money elsewhere
on May 6, 2021
Posted by: Garage sale or the trash
from Kansas City
Gender:Male
The Hydroshot is a good idea, but it doesn’t work well. The stream is too weak and when you haven’t used it in awhile, the device’s motor gets jammed and may not even work after you read the recommendations to fix that. Apparently, Worx knew something wasn’t right when they published such a document.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, May 7, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. The WG620 has a 320PSI. WORX does also offer other Hydroshots with a higher PSI. If you need a more spot-on cleaning, we may recommend our Turbo Nozzle, item WA4037. If the tool stops spraying when it hasn't been used in a while, try priming the tool with a garden hose, it should work just fine after.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Worx power cleaner
on May 7, 2021
Posted by: Gem67
from Maryland
Gender:Male
I purchased this item a couple of weeks ago.It's okay,but I feel I should've got the 40V one instead of the 20V.
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, May 25, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. If you are interested in more power we do recommend our 40V Hydroshot. We do have a couple of models check them out here https://www.worx.com/lawn-garden/portable-power-cleaners/hydroshot-tools.html.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Very Handy for the Smaller Jobs!
on May 10, 2021
Posted by: JCinNC
from North Carolina
Gender:Female
Bought this as a birthday gift for my husband. Easy to put together and easy to use. I've used it more than he has (haha). Very nice tool for small areas and quick jobs. Much easier to move around than a larger water pressure machine.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , May 19, 2021
Hello! Thank you for sharing your experience! It is awesome to hear our tools are just as popular with the ladies when it come to those quick jobs around your home. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
4
Cleans mud off bikes!
on May 15, 2021
Posted by: MTNbikerDude7
from Cincinnati,OH
I bought this model along with the soap spray accessory. At first, it did not pull up any water, I had to attach the hose for the bottle and blow into the hose to get it to start pulling up water. I only had to do this once, it then worked like a charm. (this is the only reason why I am not giving 5-stars) I use a 5-gallon bucket and it takes about 2.5 gallons to completely wash one bike.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , May 24, 2021
Hi! We are thrilled to see that you're having a great Worx experience! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Neat little tool
on May 20, 2021
Posted by: Davecam
from Floridia
Gender:Male
[This review was collected as part of a promotion.] It’s ok for light work. A little bit better than the garden hose
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 20, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Flexible - no gas or cords
on May 24, 2021
Posted by: Megs5612
from Sparta, NJ
Gender:Male
[This review was collected as part of a promotion.] Great for cleaning my boat at the marina
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , May 28, 2021
Hello! Thank you for sharing your experience and review! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Poor Design
on May 25, 2021
Posted by: Pita212
This machine is very frustrating to use they give you an extension wand but omitted short wand so you cant get to wash the side of your boat dock. I purchased the soap dispenser separately and it doesn’t attach to the brass end of the new hydro shot design!!
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , June 30, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. All of our Hydroshot attachments are now to be attached directly to the tool. Only a turbo nozzle can be attached to the lance.
Written by a customer while visiting worx.com
Customer Rating
4
Mobile and easy
on May 29, 2021
Posted by: Dbbsr
from Williamsburg, VA
Gender:Male
[This review was collected as part of a promotion.] This is a great tool for light jobs, its moblity is one of the best features!
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , May 30, 2021
Hi, thank you for your feedback. It is always great to see our tools are right for the job. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com