Customer reviews from worx.com
Worx WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
156
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
208 out of
292)
Customer Reviews for Worx WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
2
Up set
on April 5, 2021
Posted by: MARLENE02
from plover wisconsin
Gender:Female
I bought mine last year I orderd it off of TV and I used it twice put it a way for the winter brought it out this weekend and it doesn't work now it has two battery's and battery's were charged before using them and it just upsetting for how much I pd and only used it twice
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, April 6, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Decent Little tool
on April 23, 2021
Posted by: Hutch III
from Pittsburgh, PA(412)
Gender:Male
[This review was collected as part of a promotion.] So I purchased this tool because of the fact that it can utilize a 5 gallon bucket of water rather than always requiring a garden hose hookup. The pressure it puts out is ok for small easy jobs. Could be better. But my main issue is with the battery & charger that comes with it. So I have realized that for maybe a solid 15 minutes of run time the included charger takes literally 6-8 hours to fully charge what I guess is the lowest amp hour battery.
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, April 26, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX offers 4.0Ah batteries, as well as, 6.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. We also have quick chargers that can charge your batteries in 1 hour instead of 5-6 hours. Please contact our Solution Center Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
on April 25, 2021
Posted by: Broxter
from MO.
Gender:Female
I bought this last summer. I have the leaf blower the trimmer and hydroshot. I need help using the hydroshot. Realize that I am 81 and probably need some help. however, I am so happy with the other things that I have, I am sure that this works great but I am having trouble attaching the soap/cleaner dispenser. I have been trying hose attachment from my outside faucets. I( am doing something wrong for sure.
Response from worx.comBy Lucy R, Customer Experience, April 26, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback. The soap dispenser attaches to where the nozzle would be, So that we can better understand the issues you are having please contact our Solution Center at 1866-354-9679. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Anxious for good weather in WNY so I can use it!!
on April 28, 2021
Posted by: Precious Whimsy
from Western new york
Gender:Female
In western New York the weather has not been terrific yet and I can’t wait to use my works power washer Hydro shot
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Bought to clean the docks
on May 5, 2021
Posted by: BrianP
from Battle Creek Michigan
Gender:Male
[This review was collected as part of a promotion.] Sadly this is the only worx tool that didn't impress me that much, it works and all just not that amazing, seems like it is lacking power.. dont get me wrong it still works and does the job juat not to the standards I was hoping for..
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, May 6, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. The WG620 has a 320 PSI. WORX does offer other Hydroshots with a higher PSI. May I recommend checking out our WG649, which has a 725PSI?
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Spend your money elsewhere
on May 6, 2021
Posted by: Garage sale or the trash
from Kansas City
Gender:Male
The Hydroshot is a good idea, but it doesn’t work well. The stream is too weak and when you haven’t used it in awhile, the device’s motor gets jammed and may not even work after you read the recommendations to fix that. Apparently, Worx knew something wasn’t right when they published such a document.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, May 7, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. The WG620 has a 320PSI. WORX does also offer other Hydroshots with a higher PSI. If you need a more spot-on cleaning, we may recommend our Turbo Nozzle, item WA4037. If the tool stops spraying when it hasn't been used in a while, try priming the tool with a garden hose, it should work just fine after.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Worx power cleaner
on May 7, 2021
Posted by: Gem67
from Maryland
Gender:Male
I purchased this item a couple of weeks ago.It's okay,but I feel I should've got the 40V one instead of the 20V.
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, May 25, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. If you are interested in more power we do recommend our 40V Hydroshot. We do have a couple of models check them out here https://www.worx.com/lawn-garden/portable-power-cleaners/hydroshot-tools.html.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Very Handy for the Smaller Jobs!
on May 10, 2021
Posted by: JCinNC
from North Carolina
Gender:Female
Bought this as a birthday gift for my husband. Easy to put together and easy to use. I've used it more than he has (haha). Very nice tool for small areas and quick jobs. Much easier to move around than a larger water pressure machine.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , May 19, 2021
Hello! Thank you for sharing your experience! It is awesome to hear our tools are just as popular with the ladies when it come to those quick jobs around your home. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com