Customer reviews from worx.com
WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
158
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
210 out of
294)
Customer Reviews for WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
1
Low Low pressure
on April 13, 2021
Posted by: Mr Mr
from pittsburgh
Gender:Male
I cannot get the water to come out of the bucket on a consistent basis. The battery is fully charged but little to no pressure. Not happy at all. i cannot even get it to come out of the bottle and I have the attachment
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, April 14, 2021
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. I am more than happy to help. Sometimes the Hydroshot will not prime water because there is an air pocket that forms inside the water pump after long time without use, or right out of the box. In order to remove this pocket so that it may self prime water from a portable water source, you must hook it directly to a garden hose and run it with a fully charged battery for about 20 seconds. In order to connect a garden hose, you must unscrew the orange male connector from the bottom of the tool and then a garden hose will adapt right to the bottom. This should fix your issue. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
weak
on April 12, 2021
Posted by: Virtusp
from iowa
Gender:Male
First eorx tool i was disappointed in. And i have 5 worx products.
It is good quality but it has no power!
It is good quality but it has no power!
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, April 15, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
I Love it!!
on April 10, 2021
Posted by: Kay21
from Texas
Gender:Female
Just bought my 3rd Tool Today, I Love them All!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Take note on priming it first!
on April 8, 2021
Posted by: Sheripres
from Cleveland, Ohio
Gender:Female
[This review was collected as part of a promotion.] Bought this today and it wouldn't work with a bucket. Did the Chat and the person told me to hook it up to the hose first to "prime" it. I did that and it worked perfectly!
Loved how it just cleans better than a hose, but not a pressure washer to wipe away paint. We have a lake and a deck; cleaned bird droppings and the green off the chairs! I cannot wait to do the rest! All with the bucket after "priming" it first! So much more convenient!
This is my 11th product from Worx! Love them all!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Up set
on April 5, 2021
Posted by: MARLENE02
from plover wisconsin
Gender:Female
I bought mine last year I orderd it off of TV and I used it twice put it a way for the winter brought it out this weekend and it doesn't work now it has two battery's and battery's were charged before using them and it just upsetting for how much I pd and only used it twice
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, April 6, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Bathroom tile
on April 4, 2021
Posted by: Bathking
from North ridgeville, ohio
Gender:Male
I borrowed my dad's worxs power washer because I thought it would work on the tile in my bathroom. To my surprise it worked very well cleaning off mold and mildew. I love the fact that I didn't have to fire up my gas powered pressure washer in the Winter trying to run the hoses through the house. Highly recommend this product.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
just great for cleaning outdoor living area
on March 24, 2021
Posted by: JDHall1
from TEXAS
Gender:Male
[This review was collected as part of a promotion.] just the right size and psi for cleaning outdoor area and windows
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , March 25, 2021
Hello, thank you for taking the time to share your experience and review! It is always good to hear our products are just right for you and your home. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great to have
on March 22, 2021
Posted by: sta77
from White Pine, Mich
Gender:Male
To not have to drag out the garden hose to wash the car in the winter months is a great feature , next will wash the windows on the camper with out dragging things around
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com