Customer reviews from worx.com
WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
158
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
210 out of
294)
Customer Reviews for WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
4
Works better with hose attached
on June 13, 2021
Posted by: Mikenyy6
from New york
Gender:Male
Just got it last week Just used one time.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , June 14, 2021
Hello, thank you for your feedback and review! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
great value
on June 12, 2021
Posted by: TheBibster
from Marysville, OH
Gender:Male
It was easy to use - definitely worth the price.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great features
on June 12, 2021
Posted by: Menace1965
from Oklahoma
Gender:Male
Best thing for cleaning we’ve ever had around our home we’ve had it for two weeks and we use it every day my wife loves it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Battery
on June 11, 2021
Posted by: Uncharged
Battery lasts less than 30 min and takes over 12 to charge
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, June 14, 2021
Thank you for sharing your review! The 20V 4.0 ah battery has an expected run time of up to 30-35 minutes which may vary depending on the tool being used. Please check your email as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
easiness to hookup and use
on June 11, 2021
Posted by: golfbrat
from Irmo, SC
Gender:Male
[This review was collected as part of a promotion.] I had met an appraiser at a client's home and he saw they had the Worx in the basement and explained how happy he was with the Hydroshot. That night I placed my order for one and when it arrived a few days later, I used it the next day to clean my screened in porch water the garden and all was so easy and it worked well. Just recently ordered the attachments and can't wait to use them with my Hydroshot.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Hydroshot
on June 7, 2021
Posted by: Jcseven
from Tehuacana
Gender:Male
I bought this sprayer to help with equipment cleanup
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, June 8, 2021
Thank you for sharing your review! We are excited to hear that you are enjoying your WORX tool.
We appreciate you for choosing WORX!
We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Leaky poor design
on June 6, 2021
Posted by: Pjp78
from Yakima,wa
Gender:Female
Every time I use this product I also get washed because the connection where you connect the hose to the machine leaks like a sieve no matter tightening checking washer's different hose does not matter there is something wrong with the design for how you connect the host of this because it leaks like a sieve. I would use it more if it would not leak everywhere.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, June 7, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
20Volt cleaner
on June 6, 2021
Posted by: JmiAD
from Sidney, Ohio
Gender:Male
[This review was collected as part of a promotion.] I have used the twenty volt sprayer with two of the options. One was the quick connect for a garden hose and the short hose that I use with a gallon of water. I had problem with the supplied long tube. I couldn’t draw liquid from a bucket.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 9, 2021
Hi! When using a self-drawn water source (like from a bucket or lake), it may take up to 20 seconds to start pulling water through the hose and Hydroshot. If it is still not working, check the following:
- Check the connection by gently pulling the hose. It should not easily pull off. If it does, reinstall by making sure the hose clicks into position.
- Check the intake filter at the end of the hose to see if debris or dirt is clogging the intake. Clean and reinstall if necessary.
- Confirm that the hose is not being compressed or kinked, or being restricted in any way.
- Make sure the intake filter is floating just under the water’s surface and not touching the bottom, any dirt or debris that may prevent water from being drawn into the hose.
- Remove the orange hose adapter by unscrewing it from the machine (which may require an adjustable wrench). Verify that the rubber gasket filter is still in place and see if any debris is blocking the filter. The Hydroshot will not work properly if the filter is missing. Reinstall the hose adapter and hand tighten, or tighten with a wrench if necessary. Do not overtighten. Additional rubber gasket filter screens are sold at most hardware stores and by WORX.
- If the supplied 20ft. hose is securely attached and the unit is not siphoning water from your water source, try attaching a household garden hose directly to the machine. If it works with the direct household connection, flush the machine for at least 1 minute, reattach the supplied 20ft. hose and try siphoning from your water source again. (This is also a helpful step when bringing the machine out of storage.)
If all filters are installed and cleared and all accessories are securely tightened, re-install the long lance and nozzle, change the pressure setting to High, and try again. Keep the Hydroshot no higher than 5’ from the water source to decrease the travel distance between the water and tool.
- Check the connection by gently pulling the hose. It should not easily pull off. If it does, reinstall by making sure the hose clicks into position.
- Check the intake filter at the end of the hose to see if debris or dirt is clogging the intake. Clean and reinstall if necessary.
- Confirm that the hose is not being compressed or kinked, or being restricted in any way.
- Make sure the intake filter is floating just under the water’s surface and not touching the bottom, any dirt or debris that may prevent water from being drawn into the hose.
- Remove the orange hose adapter by unscrewing it from the machine (which may require an adjustable wrench). Verify that the rubber gasket filter is still in place and see if any debris is blocking the filter. The Hydroshot will not work properly if the filter is missing. Reinstall the hose adapter and hand tighten, or tighten with a wrench if necessary. Do not overtighten. Additional rubber gasket filter screens are sold at most hardware stores and by WORX.
- If the supplied 20ft. hose is securely attached and the unit is not siphoning water from your water source, try attaching a household garden hose directly to the machine. If it works with the direct household connection, flush the machine for at least 1 minute, reattach the supplied 20ft. hose and try siphoning from your water source again. (This is also a helpful step when bringing the machine out of storage.)
If all filters are installed and cleared and all accessories are securely tightened, re-install the long lance and nozzle, change the pressure setting to High, and try again. Keep the Hydroshot no higher than 5’ from the water source to decrease the travel distance between the water and tool.
Written by a customer while visiting worx.com