Customer reviews from worx.com
Worx WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
156
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
208 out of
292)
Customer Reviews for Worx WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
3
on August 3, 2020
Posted by: Dewitt09
Gender:Male
[This review was collected as part of a promotion.] I was very happy with the capabilities of this product until I had only used it for about 10 minutes and pulled on the water hose to tighten it. The quick connect snapped off at the inside of the quick connect which made the sprayer unusable.
I would recommend this to a friend!
Response from worx.comBy Heaven J, Customer Experience , August 6, 2020
Hello!
Thank you for sharing your experience and feedback. We apologize for any difficulties you may be having with your tool. Let us see what we can do for you. At your earliest convenience, check your email so I can further assist you. Thank you for choosing WORX!
Thank you for sharing your experience and feedback. We apologize for any difficulties you may be having with your tool. Let us see what we can do for you. At your earliest convenience, check your email so I can further assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on September 7, 2020
Posted by: Cassie J
from East Hartford, CT
Gender:Female
[This review was collected as part of a promotion.] Bought this a few weeks ago. Tried it using the bucket on several different types of surfaces and the different settings on the spray head. Looking forward to trying it with the hose attached. The battery lasted about an hour.
I would recommend this to a friend!
Response from worx.comBy Kim D., Customer Experience , September 18, 2020
Thank you so much for sharing your experience! We appreciate you being a customer and helping to share the word about your 20V Power Share 4.0 Ah Hydroshot Portable Power Cleaner. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
on September 30, 2020
Posted by: Eaglerock
from Ruther Glen, Va. 22546
Gender:Male
I was pleasantly surprised by this power washer. Works great when connected to a water hose or with the tube in a bucket of water. It will not hold suction from 2 liter bottle unless pointed horizontal to the ground, but that is not important to me. I am impressed enough to start looking at other Worx products.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Poor power wash and battery doesn't last.
on March 18, 2021
Posted by: Pittsburgh
from Pa
Gender:Female
[This review was collected as part of a promotion.] The power wash is nothing like the commercial total scam, the battery life is way to short and takes longer to charger than the actual battery usage. Very disappointed.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, March 22, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Low Low pressure
on April 13, 2021
Posted by: Mr Mr
from pittsburgh
Gender:Male
I cannot get the water to come out of the bucket on a consistent basis. The battery is fully charged but little to no pressure. Not happy at all. i cannot even get it to come out of the bottle and I have the attachment
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, April 14, 2021
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. I am more than happy to help. Sometimes the Hydroshot will not prime water because there is an air pocket that forms inside the water pump after long time without use, or right out of the box. In order to remove this pocket so that it may self prime water from a portable water source, you must hook it directly to a garden hose and run it with a fully charged battery for about 20 seconds. In order to connect a garden hose, you must unscrew the orange male connector from the bottom of the tool and then a garden hose will adapt right to the bottom. This should fix your issue. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
INCREDIBLE CONVENIENCE
on April 25, 2021
Posted by: BIGDAVE215
from Philadelphia
Gender:Male
[This review was collected as part of a promotion.] Had this for a couple weeks now washed my car twice, you see I live in an apartment complex with NO outside water lines... no problem took me two 2liters to wash my car! Thats about a gallon, great pressure and saves water. WINNER WINNER CHICKEN DINNER!!!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Ads and rating are lies
on May 13, 2021
Posted by: RT Mo
from Iva, SC
Gender:Male
I would never tell anyone to buy this piece of junk. It does not have 300 psi output. Your own tech told me that was the "working pressure" and not the output. From my tests after spending way too much money on this "toy" shows only about 80 psi at most at any setting on nozzle. and when I asked for a return label he said he worked from home and could not mail me one. I am highly upset and will never buy any of your products again
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, May 14, 2021
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Utter disappointment
on May 28, 2021
Posted by: zekebamm
from Lex
Gender:Female
[This review was collected as part of a promotion.] I was so happy to get this product -- I had so many things I wanted to use it for. But once I got it put together and tried it out, I was completely disappointed. My regular hose has more power than this (even when this was hooked TO my hose). The water stream from the Hydroshot wasn't strong enough to clean dirt off my porch..it wasn't even strong enough to clean pollen off of my car. I wish I'd read the other reviews before ordering. This is boxed up and will be returned for a refund.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, May 31, 2021
Thank you for sharing your experience and review! Your feedback is greatly appreciated and will be passed up to the appropriate department. WORX is striving to reach all lawn and garden enthusiasts on their level. We understand that the power and some features of the WG620 may not meet your expectations and would love for you to try the WG601. It is a 13A Electric Pressure Washer. It is highly recommended for its power and 1500 PSI. Should you need further assistance, please contact our Solution Center at 866-354-9679 Monday thru Friday 9 am to 6 pm EST.
Written by a customer while visiting worx.com