Customer reviews from worx.com
WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Average customer rating
3.8
(310 Reviews)
Rating breakdown 310 reviews
5 Stars
158
4 Stars
47
3 Stars
27
2 Stars
28
1 Star
50
71%of customers recommend this product.
(
210 out of
294)
Customer Reviews for WORX - WG620 20V Power Share Cordless Hydroshot Portable Power Cleaner (4 Ah Battery and Charger Included) - Black
Customer Rating
5
works well
on July 7, 2021
Posted by: johen
from southfield, mi
Gender:Male
i had this less than a month and its already paid for itself. i have cleaned bikes, tools, windows and other items. the 320 psi works well for me, the battery shows you how much power remains so you never have to worry about it just stopping on you.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Was excited..then the power source never charged
on January 4, 2022
Posted by: Golden401
from Colorado
Gender:Female
I was excited..The power source never charged. Reached out could not get customer care. Returned today..sorry
Response from worx.comBy Destynee Edwards, Customer Service , January 10, 2022
Hello Valued Customer. It's unfortunate to learn that your purchase fell below your purchase expectation. We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
It works
on May 12, 2023
Posted by: kinsch
from Visalia, CA
Gender:Male
I have been interested in buying the Hydroshot for a few years now. I felt I could accomplish what I needed with chemical strength and elbow grease. What prompted me to buy it was my commitment to buying a battery operated Worx lawnmower and blower. Why not give it a (hydro) shot, since I only needed to buy the tool and not the batteries. My first test has been to clean some black specks off my concrete deck (gunk that dripped from my laurel and hardened). The test and truth: I used a bucket with soap and water and cleaned a section of my deck. The hydroshot did the job very well. Then I used a stiff brush on a section and I could not get down into the crevices and it did not get clean. In the past I would have used a stronger chemical with the brush. No need to with the hydroshot. I also contemplated if I should just get a pressure washer, but am glad I got the hydroshot, since I can hang it easily on my wall and out of the way. For now, I don't plan on using it to wash my car - I did not buy those accessories. Maybe I will eventually do that. The clip for the bucket sucker hose is complaint worthy. It does not work well with the standard 5 gallon pail. I either need to find a pail with a different lip or jury rig it in some other way.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use! Great for jobs the hose wont reach
on February 16, 2024
Posted by: AKSLKN
from Mooresville, NC
Gender:Female
Love this! Need to be sure to prime first with garden hose then easy to use the bucket and move around the house. I love it!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
I am a fan of the HYDROSHOT
on August 10, 2020
Posted by: JudyZ33
from Mooresville, NC
Gender:Female
[This review was collected as part of a promotion.] I am a fan of the HYDROSHOT. I first used it on an outdoor table that had been stored under a mimosa tree for months. It was filthy from sap and droppings. The HYDROSHOT was able to clean without damage. Also, I was very excited to see how it cleaned my bird bath out in the yard. I was able to clean it and fill it with one tool, no scrubbing, and give the birds fresh water. That is something I can easily do frequently with the HYDROSHOT. I see many potential uses for this tool and I plan to use it frequently.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 14, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Can't find replacement part
on January 20, 2021
Posted by: No1Consumer
from Indianapolis
Gender:Male
Used once, really liked it! However, somehow I lost the hose connector adapter and Worx doesn't offer the part to buy! It is now unusable! Why???
I would recommend this to a friend!
Response from worx.comBy Enchantis M., Customer Experience, January 28, 2021
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. Please note, some accessories are not listed on the website but may still be available for purchase. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Portable
on April 16, 2021
Posted by: Mims
from IL
Gender:Female
We had been looking for a power washer we could take out on our farm and wash the tractor, 4wheeler and even the camper.
The hydro shot is perfect!
The hydro shot is perfect!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hydroshot! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Never worked!!
on January 23, 2021
Posted by: Shanduh79
from MS
My dad got this for Christmas. Sadly he got sick before he ever got to use it when we did try to use it it never worked! It had passed the time of return so I'm stuck with it. I have always been happy with worx products this one was a major disappointment. Now afraid to buy any thing else
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, January 28, 2021
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. I am more than happy to help. Sometimes the Hydroshot will not prime water because there is an air pocket that forms inside the water pump after long time without use, or right out of the box. In order to remove this pocket so that it may self prime water from a portable water source, you must hook it directly to a garden hose and run it with a fully charged battery for about 20 seconds. In order to connect a garden hose, you must unscrew the orange male connector from the bottom of the tool and then a garden hose will adapt right to the bottom. This should fix your issue.
Please check your email as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Please check your email as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Written by a customer while visiting worx.com