I loved my first Worx trimmer!! Lasted almost 10ths. I don’t think I have put together wrong but it is heavy & tilt so therefore string is not as detailed or as low to ground?? Not happy at all with this new one!! Thought about returning item & getting plain Worx with no wheel. I did remove wheel but not as easy to use. 😢. When I finish trimming it is very botched, crooked & bear!!!
Response from worx.comBy Worx Customer Service, September 22, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Love it. Light enough for this 77 year old lady to handle. This is my 2nd trimmer. My previous one is quite old but still works, but the batteries don't charge as long as they once did. Very happy with Worx products.
I really like this trimmer. It has enough power (20 V) to trim all my hedges. However, for the size of my yard, it took 4 spoils and 2.5 battery charges to complete the job. Good thing I have extra batteries. I would suggest the next generation have a spool with larger string capacity. Overall, I would recommend buying this trimmer.
Response from worx.comBy Worx Customer Service, September 16, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!
This summer I underwent a reverse shoulder replacement, this put limitations on what I needed to do for any yard work. My gas blower was too much for my wounded wing, the worx 20v leaf blower was the answer to my problem, strong, light weight, powerful enough to do everything I needed to get done. Thank You!
bought wrong item. I wanted a tap n go trimmer. The description should explicitly state that this unit is not a tap n go trimmer
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, September 15, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!