The instructions were okay but I had to go on youtube to see how to expand handle. The part you hold onto should have an adjustment on it. I am short and have a hard time holding it. It's still too heavy for me and uncomfortable to use. It's nice it came with 2 batteries but they don't last long. I would recommend for city people not country people.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 12, 2026
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at Reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!
Missing instructions for moving the head to position .
Response from worx.comBy WORX Customer Service, June 23, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with trouble shooting assistance. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing WORX!
This trimmer is brand new for me so I don't have long term experience. That said, the price is a great deal and the trimmer works well so far. The only thing I don't like is how the trimmer must be reoriented in order to use it as an edger and take advantage of the wheel. A rotating shaft would be nice. Instead, there is a hinge down by the trimmer head that depends on force for adjustment. Instructions suggest that you step on the trimmer head and then fold the handle. Easier said than done because there is no leverage and the hinge friction cannot be adjusted. And I feel like I could damage the head or the guard by stepping on it.