Needs end attachment for direction of airflow. I will 3d print
Response from worx.comBy Worx Customer Service, May 15, 2025
Hello Henry! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!
Nice machine, however, the wheels only work when edging. Should have included a way to use the wheels for mowing too. Great that it comes with 2 batteries and a charger.
Response from worx.comBy Worx Customer Service, July 14, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!
I replaced my existing trimmer with this wg163 because the head won't rotate anymore. This one you need to force very hard to rotate. it doesn't have a button to let it rotate you have to stand on head and pull/push handle. This will definitely not last very long at all because it's all plastic and will definitely break at one point. It was very inexpensive and I now understand why. Live n learn..... cheaper isn't better
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 22, 2025
Hello Jeffrey! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!
[This review was collected as part of a promotion.] If you're looking for a lightweight, versatile, and user-friendly string trimmer, the Worx 20V 12'' model is a standout performer. I’ve had the pleasure of using this tool, and it’s clear why it’s earned such high praise from homeowners and reviewers alike.