Customer Reviews for WORX - Power Share 20V GT 3.0 Trimmer with Turbine Blower Batteries and Charger - Black
Customer Rating
3
Shaft loose and can not keep tight
on October 3, 2019
Posted by: Charlie 39
from Sherman,illinois
Gender:Male
[This review was collected as part of a promotion.] I bought three weeks a go and shaft is loose and can not tighten it.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , November 7, 2019
Greetings from WORX! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. An email will be sent to you in regards to this as well. Thank you for choosing WORX!
Bought this edger because of automatice string dispenser. It dispenses more line but it breaks often. About every foot I am hitting the dispense button. Is there a stronger string available. Frustrated.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , September 18, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused.The spool line is made of a biodegradable material so that it easily breaks down without impacting the environment. This makes the spools of line very delicate and in extreme weather situations, the line will begin to melt and fuse together. Based on your description you may need a new pack of spools. An email will be sent to you in regards to this as well. Thank you for choosing WORX you are greatly appreciated!
Worste trimmer I have ever owned, battery life is ok but the command feed and manual feed stopped working after the first spool. I bought Worx replacement spools so in theory they should work but they don't , I have rewound 2 different spools with no change.Dont waste your money or time on this worthless pile.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , September 17, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. I apologize for any inconveniences you have been caused.
I would like to learn more about the specific issue that you are experiencing so that I can provide you with a solution. You will receive a email from me shortly to discuss this further.
[This review was collected as part of a promotion.] After using several edgers/trimmers, I believe that this is the best edger/trimmer on the market. It has great quality. It is easy to use and works great. I believe it is a great buy, best bang for your buck. I finally got an edger/trimmer worth buying and using.
It works ok blowing off sidewalk and patio. The only negative is the length of time the battery lasts. I get about 10 minutes and have to recharge to finish up. Wish the battery lasted 20 minutes.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , August 27, 2019
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for the inconvenience. WORX offers 4.0Ah batteries, as well as, 6.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you!