Customer reviews from worx.com
WORX - Power Share 20V GT 3.0 Trimmer with Turbine Blower Batteries and Charger - Black
Average customer rating
4.4
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
270
4 Stars
47
3 Stars
27
2 Stars
21
1 Star
17
86%of customers recommend this product.
(
305 out of
353)
Customer Reviews for WORX - Power Share 20V GT 3.0 Trimmer with Turbine Blower Batteries and Charger - Black
Customer Rating
5
Weed eater
on August 26, 2018
Posted by: JAMO
from Lubbock, TX
Gender:Female
This is my third weed eater I’ve purchased. I love it. I won’t let anyone else use it. I have a blower also.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Portable but Lacks Power
on September 2, 2018
Posted by: JonaC
from Reno, NV
Gender:Male
I purchase this because i did not want to buy a huge lawn mower just to trim a small patch of grass for my front lawn it's about 15'x6'.
Initially it did really well just trimming a little off the top, but if you try to cut the thicker stuff when you get closer to the bottom of the grass there is just not enough power. The trimmer just starts whipping grass around slowing it down to the point where it just doesn't really trim anything at all.
I would have trim the grass in steps, trim 1/2 then another 1/2 then the final cut so i don't slow down the motor, by doing this i go through 2 batteries for just a small portion of grass, and a lot of wasted time.
The balance of this product seems to be off, like the fore grip handle is too close to the aft handle, so it feels like you are supporting the weight of the motor unit all the time. I might not have set it up correct for balance but i think the fore handle needs to be adjustable as to how far you want it on the shaft not just the angle.
It's a good product for very small jobs but when it comes down to getting the job done in a timely manner, go get your self something with a lot more power so you can just trim it once and save time.
Initially it did really well just trimming a little off the top, but if you try to cut the thicker stuff when you get closer to the bottom of the grass there is just not enough power. The trimmer just starts whipping grass around slowing it down to the point where it just doesn't really trim anything at all.
I would have trim the grass in steps, trim 1/2 then another 1/2 then the final cut so i don't slow down the motor, by doing this i go through 2 batteries for just a small portion of grass, and a lot of wasted time.
The balance of this product seems to be off, like the fore grip handle is too close to the aft handle, so it feels like you are supporting the weight of the motor unit all the time. I might not have set it up correct for balance but i think the fore handle needs to be adjustable as to how far you want it on the shaft not just the angle.
It's a good product for very small jobs but when it comes down to getting the job done in a timely manner, go get your self something with a lot more power so you can just trim it once and save time.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, September 7, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry that the tool did not meet your expectations.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
Battery problems
on September 4, 2018
Posted by: richard 79
from forest hill md
Gender:Male
I purchased this a few weeks ago, and although it works very well, I'm not happy with the batteries that came with it, in such a short period of time, neither battery will take a full charge , the green light stops blinking but when I press the test button only one light lights now, and the battery runs out much faster than it first did. Not so happy.
I would recommend this to a friend!
Response from worx.comBy Chanda K, Customer Experience, September 7, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused.
We recommend storing and charging the battery in a cool, dry place in temperatures between 65 and 75 degrees Fahrenheit for optimal performance. However, if the battery or charger has malfunctioned, they are covered by a one-year limited warranty. For troubleshooting and warranty assistance, please contact our Customer Care Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing Worx!
We recommend storing and charging the battery in a cool, dry place in temperatures between 65 and 75 degrees Fahrenheit for optimal performance. However, if the battery or charger has malfunctioned, they are covered by a one-year limited warranty. For troubleshooting and warranty assistance, please contact our Customer Care Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to handle
on September 5, 2018
Posted by: Miss Joyce
from Palmyra, Pa
Gender:Female
This is the second one we bought
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
SO easy to use!!
on September 6, 2018
Posted by: debberann
from Green Bay, WI
Gender:Female
[This review was collected as part of a promotion.] Finally a trimmer and edger that is easy to use AND works well. So happy I made this purchase. For the women out there, this is light weight and easy to switch between options!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
String is the best
on September 6, 2018
Posted by: Deep Six
from Red Wing, MN
Gender:Male
I am very pleased with my trimmer purchase. I have not had to click the string line feeder since I received the trimmer. I have trimmed my yard (which is very large) twice . With my Stihl trimmer I used to go thru 4 lines each time I trimmed.
Written by a customer while visiting worx.com
Customer Rating
5
Better than one I used to own
on September 6, 2018
Posted by: Bstudd
from TX
Gender:Male
I like edger on the wheel
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Length of the handle
on September 8, 2018
Posted by: marge16
from Toledo, OH
Gender:Female
[This review was collected as part of a promotion.] This is my second trimmer. The longer handle makes it ideal for my husband to use. Passed our other one which we had for several years on to our son. Best investment for the money. In our 70's and we can use this without any problems. Lightweight is another bonus. Thanks for a GREAT product for the elderly who keep on keeping on.
I would recommend this to a friend!
Written by a customer while visiting worx.com