The Worx trimmer is light weight for me since I am a 77 years old female who uses it for my yard 0.6 acre. The directions in placing the trimmer together needs better instructions. Poorly visualized in the diagrams. Needs written instructions to forward its assembly. Utube better detail.
The instructions were okay but I had to go on youtube to see how to expand handle. The part you hold onto should have an adjustment on it. I am short and have a hard time holding it. It's still too heavy for me and uncomfortable to use. It's nice it came with 2 batteries but they don't last long. I would recommend for city people not country people.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, June 12, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly trouble shoot with you. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing WORX!
The 20v 2.0 ah battery takes 2 t0 3 hrs to charge and lasts only 15 to 20 minutes. Can I use a work 20 v 3.0 ah battery on the 2.o ah battery charger for my trimmer?
Response from worx.comBy WORX Customer Service, May 29, 2026
Thank you for your inquiry. We'd like to hear more about the question you have, to guarantee that you receive the correct answer! Please email us at worx@positecgroup.com so that we may get more information about your question, and we will be pleased to assist you. Thank you for choosing WORX!
This model is not nearly as user friendly as the original model. Trimmer guard seems flimsy, hard to adjust trimmer angle and height adjustment for different landscape elevations are not nearly as nice as they used to be. Very disappointed.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, May 22, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with trouble shooting assistance. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing WORX!