I Was shopping and seen the Worx Equipment. I had already purchased them on line but needed more batteries and chargers. Then I decided to go on line again to purchase a new weed eater and extra line. The prices were to good to pass up!
like the improvements on this model. especially the telescoping main shaft. also easier to rotate than the original. guess they gave up on the idea of the removal wheel to make useable as a mini mower.
[This review was collected as part of a promotion.] If you're looking for a lightweight, versatile, and user-friendly string trimmer, the Worx 20V 12'' model is a standout performer. I’ve had the pleasure of using this tool, and it’s clear why it’s earned such high praise from homeowners and reviewers alike.
I replaced my existing trimmer with this wg163 because the head won't rotate anymore. This one you need to force very hard to rotate. it doesn't have a button to let it rotate you have to stand on head and pull/push handle. This will definitely not last very long at all because it's all plastic and will definitely break at one point. It was very inexpensive and I now understand why. Live n learn..... cheaper isn't better
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 22, 2025
Hello Jeffrey! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!
I've always had good luck with WORX string trimmers. I had my last one for many, many year; but I finally decided it was time to purcahse a new one. So far so good.