Customer reviews from worx.com
WORX - Power Share 20V GT 3.0 Trimmer with Turbine Blower Batteries and Charger - Black
Average customer rating
4.4
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
308
4 Stars
59
3 Stars
29
2 Stars
25
1 Star
19
86%of customers recommend this product.
(
337 out of
391)
Customer Reviews for WORX - Power Share 20V GT 3.0 Trimmer with Turbine Blower Batteries and Charger - Black
Customer Rating
5
A great addition
on May 22, 2019
Posted by: Linzee
from Ohio
Gender:Female
I am a small women living on a large country lot. I love the way weed eaters finish our landscaping but they just exhausted me. They are hard to start and the vibration, weight and smell of our gas units made them unpleasant to say the least. This year I decided to try a battery unit. I just love it. The finish work around landscape and sidewalks is great. There is no smell, the unit is lightweight and ours came with 3 batteries so we can get a lot done. My husband made fun of me for getting the battery unit instead of the “real” gas powered ones but he used it all afternoon today. Great purchase!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
20V Trimmer & Edger
on June 6, 2019
Posted by: Sam53
from Lakewood NY
Gender:Male
[This review was collected as part of a promotion.] I've been wanting to but a WORX for some time now. I've had electric trimmers and gas trimmers in the past. When my gas trimmer started giving be trouble I deciede that it was time to buy a WORX. I don't know why I waited so long. This is the best and easiest trimmer I've ever owned. It came with 2 batteries and spools for life. How can you beat that deal.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
What happened
on July 11, 2019
Posted by: Maggy
from Indiana
Gender:Male
Used my NEW wg163 string trimmer today, what a disappointment. I didn't even trim 3 feet, line broke, took spool out, started unit, line broke..... Ok by now you get the hint... it doesn't work. What do we do from here?
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , August 6, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused.
I recommend unwinding and rewinding the spool to make sure the line is not overlapping or stuck together. Since the trim line is biodegradable, it can melt and stick together causing the line to not feed properly. You can also try resetting the auto feed system by pressing the small square reset button on the bottom of the trimmer. It is located below the eyelet where your line feeds out on the trimmer head. If you press that 3 times, the auto feed system will reset and the line will come out properly. Be sure not to pull the line out by hand. This will tighten the line around the spool defeating the purpose of the auto feed feature. For future packs of spools purchased, We recommend storing the spools in a cool, dry place.
Thank you for choosing WORX!
I recommend unwinding and rewinding the spool to make sure the line is not overlapping or stuck together. Since the trim line is biodegradable, it can melt and stick together causing the line to not feed properly. You can also try resetting the auto feed system by pressing the small square reset button on the bottom of the trimmer. It is located below the eyelet where your line feeds out on the trimmer head. If you press that 3 times, the auto feed system will reset and the line will come out properly. Be sure not to pull the line out by hand. This will tighten the line around the spool defeating the purpose of the auto feed feature. For future packs of spools purchased, We recommend storing the spools in a cool, dry place.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
String Trimmer/Edger WG-163
on August 6, 2019
Posted by: Flatland Farmer
from Coastal South Carolina
Gender:Male
[This review was collected as part of a promotion.] Super Lawn-Care Equipment; Smart engineers, good design, good production & designed for task at HAND.!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Simple to follow features
on August 23, 2019
Posted by: Ing88
from West Shokan, New York
Gender:Female
I'm a senior citizen and this Worx trimmer is easy to use and gets the job , makes trimming good exercise without the pain.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome edger/trimmer
on September 9, 2019
Posted by: lljones12
from Houston, Texas
Gender:Male
[This review was collected as part of a promotion.] After using several edgers/trimmers, I believe that this is the best edger/trimmer on the market. It has great quality. It is easy to use and works great. I believe it is a great buy, best bang for your buck. I finally got an edger/trimmer worth buying and using.
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting worx.com
Customer Rating
1
NOT worth the money
on September 15, 2019
Posted by: kdr66
from 55058
Gender:Male
Worste trimmer I have ever owned, battery life is ok but the command feed and manual feed stopped working after the first spool. I bought Worx replacement spools so in theory they should work but they don't , I have rewound 2 different spools with no change.Dont waste your money or time on this worthless pile.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , September 17, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. I apologize for any inconveniences you have been caused.
I would like to learn more about the specific issue that you are experiencing so that I can provide you with a solution. You will receive a email from me shortly to discuss this further.
Thank you for choosing WORX!
I would like to learn more about the specific issue that you are experiencing so that I can provide you with a solution. You will receive a email from me shortly to discuss this further.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
GREAT power
on September 28, 2019
Posted by: big ed of 4and 1
from Kelayres p.a'
Gender:Male
Love it a lot it is great
I would recommend this to a friend!
Written by a customer while visiting worx.com