Customer Reviews for Walker Edison - Mid-Century Modern Solid Wood 1-Drawer Nightstand - Walnut
Customer Rating
4
Nice, sturdy dresser
on December 8, 2024
Posted by: Amy G
Love the design and sturdy structure. When putting together, there were some screws that didn’t seem to ever tighten - maybe the pre-drilled holes were slightly off, hoping this won’t impact how it holds up!
Response from TryIt CommunityBy DTC, December 16, 2024
Hello Amy, thank you for your review, if there is anything we can do to increase your rating please let us know by providing us feedback here: https://walkeredison.com/pages/customer-service. Thanks!
I love the dress but the second it was all put together one of the legs broke, I have it set up to where I can't move it and still can Use besides that I love it
Response from TryIt CommunityBy DTC Team, December 12, 2024
Hi Emma, thank you for being a valued customer and sharing feedback. We apologize for any inconvenience you've experienced with your Dresser. We offer a manufacturer's warranty on all our products. Please contact us so we can gather more order information and investigate this further. We can be reached at: https://walkeredison.com/pages/customer-service. We can also be reached by email at, service@walkeredison.com, or by calling us at (801) 433-3008. We look foward to hearing from you!
Dresser leg snapped off without weight or movement added to it.
Response from TryIt CommunityBy DTC Team, January 10, 2025
Hi Viandy, thank you for being a valued customer and providing feedback. We apologize for any issues that you experienced with your order. We offer a manufacturer's warranty on all our products. Our customer service team is standing by to assist with your issue. We can be reached at: https://walkeredison.com/pages/customer-service. We can also be reached by email at, service@walkeredison.com, or by calling us at (801) 433-3008.
This dresser comes together nicely, but getting there is A LOT of pieces and A LOT of work. Be prepared to haul in a heavy box and spend quite a bit of time assembling.
Response from TryIt CommunityBy DTC Team, November 12, 2024
Hi Kara! We greatly appreciate your business and feedback! If there is anything we can do to increase your rating, or if you run into any issues during assembly on future orders, please reach out to us here: https://walkeredison.com/pages/customer-service.
Particles board bottom of drawers! I received mine with nicks and chips in many places. And is very time consuming to put together! I wouldn't purchase for what I paid! Very disappointed!
Response from TryIt CommunityBy DTC Team, November 5, 2024
Hi Emma, thank you for being a valued customer and taking a moment to share feedback. We apologize for any inconvenience you have experienced. We offer a manufacturer's warranty on our products. Please don't hesitate to reach out if we can help with this order in any way. You can start here at: https://walkeredison.com/pages/customer-service. We can also be reached by email at, service@walkeredison.com, or by calling us at (801) 433-3008.
Makes aweful noise when opening drawers nothing smooth there as claimed. Solid wood mentioned but the interior of the drawer is not solid wood but something extremely cheap and flimsy. The leg broke as soon as I completed the assembly. Extremely disappointed.
No, I would not recommend this to a friend.
Response from TryIt CommunityBy DTC, October 28, 2024
Hi, Thank you for taking the time to share your feedback. Walker Edison offers a 90-day product warranty from the date of delivery. For the fastest and most efficient resolution, please visit https://walkeredison.com/pages/customer-service . You can also email us at service@walkeredison.com, or call (801) 433-3008. We look forward to collecting more specific order information to see if we can find a resolution.
The Dresser is a nice piece of furniture, the only negative is the legs are not sturdy, when assembling the product the legs just completely broke. I had to improvise and place it on two dolly’s to get the height I wanted, I did not want it flat on the floor, see attached photo. I am hoping to get a replacement piece for the legs. I truly do love the furniture, just hoped it could have worked out with the part #7 for the legs With Warm Regards,
Response from TryIt CommunityBy DTC, October 18, 2024
Hello Michelle, thank you for your review, if there is anything we can do to increase your rating please let us know by providing us feedback here: https://walkeredison.com/pages/customer-service. Thanks!
It was OK. Some of the parts weren’t labeled properly and a couple of pieces weren’t drilled so one piece of wood split but overall it wasn’t a bad job.
Response from TryIt CommunityBy DTC Team, October 17, 2024
Hi Walter! Thank you for being a valued customer and sharing a positive review! We apologize if you’ve had any problems with your bed, as well as any associated inconvenience. We offer a manufacturer's warranty on our products, and we can help troubleshoot issues that arise during assembly. Please don't hesitate to reach out to us if we can assist you in any way. You can start here at: https://walkeredison.com/pages/customer-service.