Customer reviews from Samsung US
Samsung - 27" M80C 4K UHD Smart Monitor with Streaming TV and SlimFit Camera Included - White
Average customer rating
4.6
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
184
4 Stars
38
3 Stars
14
2 Stars
5
1 Star
1
17%of customers recommend this product.
(
1 out of
6)
Customer Reviews for Samsung - 27" M80C 4K UHD Smart Monitor with Streaming TV and SlimFit Camera Included - White
Customer Rating
3
Its a typical
on April 15, 2025
Posted by: Samsungguy
[This review was collected as part of a promotion.] It streamed well and i like the menu settings ate kinda slow. Overall a good product
Value
3
Response from Samsung USBy Samsung, April 20, 2025
We are sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on April 15, 2025
Posted by: Sammysung25
[This review was collected as part of a promotion.] Streaming mostly. I don't game. I watch Netflix and Prime most
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very impressed with picture quality
on April 16, 2025
Posted by: Monitor
[This review was collected as part of a promotion.] Great price point, and looks like it's built to last a while.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good quality but
on April 20, 2025
Posted by: SamUnsung
[This review was collected as part of a promotion.] Overall monitor is good quality but oh so many limitations. First, other remotes affect it, Multiview doesn't work without installing Samsung software. Camera only works with USB C cable, HDMI connected laptop will not connect to camera. Switching between sources is a multi step process, smart TV features are overly complicated with unclear connect to TV feature, which allows to view picture on TV but no way to control it on either. Working with DeX is delayed and fairly annoying. A lot of bloat installed and limited app store. Needs a lot of refinement in all areas.
Positives are, reduced glare, so it's more gentle on eyes, EyeCare mode, which is a life saver. Also, colors are crisp, pixels are not noticeable even up close, no text shadows. Good proof of concept but it needs a lot of work be useful as true smart monitor.
Value
3
Response from Samsung USBy Samsung, April 20, 2025
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
Great monitor
on April 21, 2025
Posted by: Bassgod
[This review was collected as part of a promotion.] Works exactly as described. And more definitely want another
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sweet monitor for multiple needs
on April 21, 2025
Posted by: Christopher
[This review was collected as part of a promotion.] I instantly loved it for doing multiple times from web searching to video searches and the touch feature was amazing and easy to use. Definitely recommend this !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for work
on April 21, 2025
Posted by: Work2screen
[This review was collected as part of a promotion.] This monitor is the perfect size for my job. Just big enough i don't need my glasses on too se it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome monitor
on April 21, 2025
Posted by: AKgamerz
[This review was collected as part of a promotion.] I really only write reviews when I come across a truly great product. It's got good refresh rate and definition. I would definitely recommed.
Value
5
Written by a customer while visiting Samsung US