Customer reviews from Samsung US
Samsung - 27" M80C 4K UHD Smart Monitor with Streaming TV and SlimFit Camera Included - White
Average customer rating
4.7
(287 Reviews)
Rating breakdown 287 reviews
5 Stars
218
4 Stars
47
3 Stars
15
2 Stars
5
1 Star
2
17%of customers recommend this product.
(
1 out of
6)
Customer Reviews for Samsung - 27" M80C 4K UHD Smart Monitor with Streaming TV and SlimFit Camera Included - White
Customer Rating
5
Best Purchase I've made
on October 19, 2023
Posted by: PusherofButtons
[This review was collected as part of a promotion.] I've used this for everything. Watching YouTube tutorials. Watching my favorite streamers and rewatching my favorite Pixar movies.
It's great to have in my room and the calming green color works amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best value for money, Upgrading from LG 4k hd moni
on October 21, 2023
Posted by: Satya1395
[This review was collected as part of a promotion.] I recently replaced my LG Ultra monitor with the M8, and I couldn't be happier with this upgrade
**Pros:**
1. Impressive upgrade from the LG Ultra monitor to the M8.2. Flawless performance of the USB Thunderbolt connection.3. The monitor automatically powers on my Playstation 5 when it's activated.4. The built-in TV feature works surprisingly well, comparable to many $500 TVs.5. Great brightness for sunny days.6. DEX support for Galaxy Fold phone. Wireless DEX feature is a delightful surprise, turning my fold phone into a laptop without any cables. It's simply amazing.
**Cons:**
1. Limited number of ports - no HDMI or audio out port.2. Had to use the provided Micro HDMI from the box to connect my playstation and old windows laptop.3. The camera's fixed position could be improved with a little more flexibility. They could add more space between the frame and camera so I can tilt it down. 4. Sound quality is decent, but I don't use it.
Usage Length: 6 months
Despite the cons, the monitor's overall build quality and other features make it a worthwhile choice, especially with its excellent brightness for sunny days and the incredible addition of wireless DEX support for the Galaxy Fold phone. After 6 months of use, I'm still thrilled with it.
**Pros:**
1. Impressive upgrade from the LG Ultra monitor to the M8.2. Flawless performance of the USB Thunderbolt connection.3. The monitor automatically powers on my Playstation 5 when it's activated.4. The built-in TV feature works surprisingly well, comparable to many $500 TVs.5. Great brightness for sunny days.6. DEX support for Galaxy Fold phone. Wireless DEX feature is a delightful surprise, turning my fold phone into a laptop without any cables. It's simply amazing.
**Cons:**
1. Limited number of ports - no HDMI or audio out port.2. Had to use the provided Micro HDMI from the box to connect my playstation and old windows laptop.3. The camera's fixed position could be improved with a little more flexibility. They could add more space between the frame and camera so I can tilt it down. 4. Sound quality is decent, but I don't use it.
Usage Length: 6 months
Despite the cons, the monitor's overall build quality and other features make it a worthwhile choice, especially with its excellent brightness for sunny days and the incredible addition of wireless DEX support for the Galaxy Fold phone. After 6 months of use, I'm still thrilled with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Crystal resolution
on October 29, 2023
Posted by: PsychoMonitor
[This review was collected as part of a promotion.] I use my smart monitors for school in; I'm studying psychology online.
The monitor is quick to power up , runs cool, the resolution is crystal clear and vivid colors.
All kind of great features and really convenient for a student to have
All kind of great features and really convenient for a student to have
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing smart monitor
on October 30, 2023
Posted by: Starzxo
[This review was collected as part of a promotion.] I love this monitor easy to use excellent 4k picture quality easy to connect with Bluetooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a lot of nice features
on November 3, 2023
Posted by: Johood
[This review was collected as part of a promotion.] It's very nice for genomic
Gaming and color makes it pop. Very good product
Gaming and color makes it pop. Very good product
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Brings your tv picture to life.
on November 3, 2023
Posted by: Heyjonesinwatchthis
[This review was collected as part of a promotion.] Black levels: Samsung TVs are known for their bright and vibrant pictures, but their black levels could be better. This is especially noticeable in dark scenes, where blacks can appear gray or washed out.
Viewing angles: Samsung TVs have good viewing angles, but they could be better. This is especially noticeable when watching TV with a group of people, as people sitting on the sides of the TV may not be able to see the picture as well as people sitting in the center.
Image processing: Samsung TVs have good image processing, but it could be better. This is especially noticeable in fast-paced scenes, where there can be some blur or artifacting.
Smart TV platform: Samsung's Tizen smart TV platform is one of the best on the market, but it could be better. This is especially noticeable in terms of app selection and performance.
Remote control: Samsung's remote controls are functional, but they could be more user-friendly. This is especially noticeable in terms of the button layout and the lack of backlighting.
Viewing angles: Samsung TVs have good viewing angles, but they could be better. This is especially noticeable when watching TV with a group of people, as people sitting on the sides of the TV may not be able to see the picture as well as people sitting in the center.
Image processing: Samsung TVs have good image processing, but it could be better. This is especially noticeable in fast-paced scenes, where there can be some blur or artifacting.
Smart TV platform: Samsung's Tizen smart TV platform is one of the best on the market, but it could be better. This is especially noticeable in terms of app selection and performance.
Remote control: Samsung's remote controls are functional, but they could be more user-friendly. This is especially noticeable in terms of the button layout and the lack of backlighting.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great overall
on January 8, 2024
Posted by: Wizwar
[This review was collected as part of a promotion.] Mostly usef it for work and college rarely play games on it but its perfect for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features but poor quality audio
on February 14, 2024
Posted by: Anonymous
Expertise:Expert
A lot of great features, awesome video quality but awful audio. The built in monitor speakers audio quality is very poor . The audio sounds distorted after increasing volume level above 25. I’ve tried all troubleshooting steps I saw in the support center but still have the same issue . I’ve even maxed out the bass and there is zero bass coming from the audio and sounds 100% treble no matter what I adjust. Highly disappointed as this is the second monitor I’ve bought from Samsung and compared to my Samsung 27" Curved LED Monitor
LC27F591FDNXZA that I bought in 2016, has 100 percent better audio quality compared to my 2024 monitor.
LC27F591FDNXZA that I bought in 2016, has 100 percent better audio quality compared to my 2024 monitor.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung, February 21, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US