Customer reviews from Serta
Serta - Perfect Sleeper Renewed Relief 12-Inch Plush Hybrid Mattress-Full/Double - Dark Blue
Average customer rating
4.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
44
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
48 out of
48)
Customer Reviews for Serta - Perfect Sleeper Renewed Relief 12-Inch Plush Hybrid Mattress-Full/Double - Dark Blue
Customer Rating
1
Awful
on September 8, 2022
Posted by: Erin47
from PA
Gender:Female
Length of ownership:1 month
This is the worst mattress. I got it a month ago because it was cheap and I swear I haven’t slept good since. I’ve slept on my couch more than this mattress. Never had back pain before, now I get it every single night to the point where I can’t sleep. Awful. Have to go buy a new one.
Response from SertaBy Serta, September 9, 2022
Hello Erin, Thank you for taking the time to leave a review. We'd love to hear from you directly so we can learn more about your situation and assist you further. Please contact us at 1-888-557-3782.
Written by a customer while visiting Serta
Customer Rating
2
Uncomfortable
on September 22, 2022
Posted by: Silentkas
from Wylie TX
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I was so excited to try this mattress out but I was really disappointed. To be fair, it was easy to remove and setup but it's incredibly uncomfortable. You can actually feel the hard springs in your back when you lay down and the top feels lumpy...not a pleasant feeling. Sadly, I would not recommend.
Response from SertaBy Serta, September 23, 2022
Hi there. Thank you for taking the time to leave a review. We're sorry to hear that you're not happy with your mattress. We would love to help, please contact us at 1-888-557-3782.
Written by a customer while visiting Serta
Customer Rating
4
Good for Average Weight People
on June 22, 2022
Posted by: TiredButHappyTigerMom
from Los Angeles
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I wanted this as a replacement mattress for my school-aged daughter. This is a hybrid mattress, spring coil with a memory foam layer. The 11 inches are mostly coils, The memory foam layer is about 3-4 inches. I would not say that this mattress is firm. The springs do give quite a bit but when you lay down it's not so noticeable. This would be good for light or average weight individuals. I would not recommend this mattress for heavy set individuals. This mattress is good about not getting too hot, which was the problem with her old mattress.
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5
Super comfy
on June 20, 2022
Posted by: Daniellerbee
from Arizona
[This review was collected as part of a promotion.] I am kind of picky about mattresses. I am not a fan of all memory foam mattresses and I also don't like to feel coils when I sleep. The Tranquil Wave 11" Hybrid is the perfect solution! It is the perfect balance of support and softness. I am super happy with this mattress. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5
Great mattress!
on June 24, 2022
Posted by: Brittiney
from Atlanta, Ga
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] This Mattress is great! It’s the perfect mix of soft, but supportive. It’s in our guest room and I’ve had the last two guests ask if they could take it home! We’ve only had it a few weeks, so I can’t speak to the longevity. But it seems really well made!
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5
Most guests really like it
on August 17, 2022
Posted by: Dmitrus
from Seattle, WA
Gender:Male
Length of ownership:3 months
[This review was collected as part of a promotion.] We put this mattress in our guest room and we've had many friends and family stay with us over the last couple of months and they all found it very comfortable and had great sleep. My cousin has serious neck and back problems and he finds it especially great. Personally, I prefer a stiffer mattress, but I wouldn't mind sleeping on it if I ever got kicked out of the bedroom.
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5
Wonderful
on May 22, 2022
Posted by: Cricketacce
from Chicago
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I am in absolute love with my new bed it couldn't get any more supportive comfy the first night that we undid it it took no more than 20 to 30 minutes for it to fully blow up and fully form as soon as we laid down on it we completely knocked out I woke up refreshed my back wasn't hurting and I think it's a great addition to any bedroom if you're looking for a great mattress it's definitely this mattresses for you
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5
Very comfortable
on May 23, 2022
Posted by: Flossin73
from Richmond, Va
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] I have to say I have been sold on the "bed in a box" !! This bed is so very comfortable. I had originally tried one at a vacation house that we rented so I looked at the mattress to see what it was. I decided to take the plunge and get one for home...I am so glad that I did. I sleep great at night with this new mattress. It is not too soft or too firm. Just perfect.
I would recommend this to a friend!
Written by a customer while visiting Serta