Customer reviews from frigidaire.ca
Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.2
(253 Reviews)
Rating breakdown 253 reviews
5 Stars
124
4 Stars
83
3 Stars
23
2 Stars
9
1 Star
14
83%of customers recommend this product.
(
195 out of
236)
Customer Reviews for Frigidaire - 24" Top Control Built-In Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
1
poor performance
on July 24, 2025
Posted by: PCSm
This is the worst dishwasher I have ever owned. Every item that is placed in the dishwasher has to be prewashed and wiped clean for any hope of that item coming out clean. Fort the last 6 months I have tried different cycles and placement of items in the racks. Nothing helps. Before any comments blame my water temp, hardness or water pressure, please note I had no issues with my previous unit.
I would never recommend this unit to anyone and would pay somebody to take it off my hands. It is useless.
I would never recommend this unit to anyone and would pay somebody to take it off my hands. It is useless.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, July 28, 2025
hank you for sharing your experience. We’re sorry to hear that your dishwasher isn’t meeting your expectations. It’s definitely frustrating to have to prewash items and still not get the results you want.
Here are a few tips that might help improve cleaning performance:
Make sure the spray arms are not clogged or obstructed by dishes.
Avoid overcrowding the dishwasher to ensure proper water circulation.
Use a high-quality detergent and consider adding a rinse aid if you haven’t already.
Run the dishwasher on a heavy or pots-and-pans cycle for heavily soiled items.
Check and clean the dishwasher filter regularly to avoid buildup.
If you continue to experience issues after trying these tips, please don't hesitate to connect with us via Live Chat at www.frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Here are a few tips that might help improve cleaning performance:
Make sure the spray arms are not clogged or obstructed by dishes.
Avoid overcrowding the dishwasher to ensure proper water circulation.
Use a high-quality detergent and consider adding a rinse aid if you haven’t already.
Run the dishwasher on a heavy or pots-and-pans cycle for heavily soiled items.
Check and clean the dishwasher filter regularly to avoid buildup.
If you continue to experience issues after trying these tips, please don't hesitate to connect with us via Live Chat at www.frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Buyers remorse
on September 2, 2025
Posted by: Bob128
It cleans. Very slowly. The energy saver cycle is 82 minutes and does not heat dry the dishes.
The normal cycle is 162 minutes.
Our previous dishwasher took 60 minutes with a heated dry.
The normal cycle is 162 minutes.
Our previous dishwasher took 60 minutes with a heated dry.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 5, 2025
Hi Bob128! Thank you for sharing your feedback. We understand your concerns about the longer cycle times and drying performance. Your input is valuable and helps us continue improving our products. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.ca or call us at 1 (800) 265-8352. Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on December 21, 2025
Posted by: ANNE1751
I bought this awhile ago and it has a lot of cycles to chose from. Loving the energy saver cycle.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, December 22, 2025
Thank you for sharing your experience. We’re happy to hear that the variety of cycles, including the energy saver option, is meeting your needs and helping you save energy. Should you have any additional questions or concerns, please don't hesitate to connect with us via calling us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great dishwasher but lacks bottom floor light to indicate status which is needed.
on December 24, 2025
Posted by: Mahen
Quiet dishwasher and works great but very disapointed it does not have a bottom floor light to indicate status. With the panel mounted and door closed you are not able to see the display or status.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, December 26, 2025
Thank you for sharing your feedback. We’re glad to hear that your 24″ Panel Ready Built-In Dishwasher is quiet and performing well. We understand your disappointment regarding the lack of a floor-level status light, especially with a panel-mounted door where the display is not visible when closed.
Your feedback is valuable and will be shared with our product team, as it helps us consider enhancements to improve user experience in future designs. Should you have any questions in the future, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Your feedback is valuable and will be shared with our product team, as it helps us consider enhancements to improve user experience in future designs. Should you have any questions in the future, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Frodgiaire dishwasher
on February 9, 2026
Posted by: Slpelletier
It's ok have had other brands that were cheaper and worked better. It’s always wet inside even with the heat dry I find it smells if I don’t leave the door open after cycling is done. The 3rd rack isn’t that useful to us. I’m not sold on this dishwasher I find the cycles are so long, how is this energy efficient if it takes 2 to 4 hours for each cycle
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 10, 2026
Hi there. Thank you for sharing your experience with your dishwasher. We’re sorry to hear that the unit has not met your expectations.
Regarding moisture inside the dishwasher, it is normal for some condensation to remain after a cycle, especially with energy-efficient models that use lower heat during drying. To help improve drying performance, we recommend using a rinse aid, selecting the Heat Dry or Max Dry option (if available), and allowing the unit to sit for a short period before unloading. Leaving the door slightly ajar afterward can also help release residual moisture and prevent odors.
We understand that cycle length can seem longer compared to older models. Many newer dishwashers are designed to use less water and energy, which can result in extended cycle times as the unit cleans more efficiently at lower temperatures.
Your feedback about the 3rd rack and overall performance is important to us, and we will be sure to share it with our product team. If you’d like, we can also review your loading setup and detergent use to ensure you’re getting the best possible performance from your dishwasher.
Please feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Regarding moisture inside the dishwasher, it is normal for some condensation to remain after a cycle, especially with energy-efficient models that use lower heat during drying. To help improve drying performance, we recommend using a rinse aid, selecting the Heat Dry or Max Dry option (if available), and allowing the unit to sit for a short period before unloading. Leaving the door slightly ajar afterward can also help release residual moisture and prevent odors.
We understand that cycle length can seem longer compared to older models. Many newer dishwashers are designed to use less water and energy, which can result in extended cycle times as the unit cleans more efficiently at lower temperatures.
Your feedback about the 3rd rack and overall performance is important to us, and we will be sure to share it with our product team. If you’d like, we can also review your loading setup and detergent use to ensure you’re getting the best possible performance from your dishwasher.
Please feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca