Customer reviews from frigidaire.ca
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.2
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
123
4 Stars
79
3 Stars
22
2 Stars
8
1 Star
12
83%of customers recommend this product.
(
191 out of
229)
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
5
Sturdy Quality racks and quiet operation
on January 22, 2025
Posted by: Anonymous
Only had it a couple weeks but it’s quiet, fits a lot and has a stainless tub, not plastic. Third drawer is a nice feature. I use the energy saver setting and they get super clean. Just not entirely dry but that’s ok. Would rather not have the energy used for hours just to have completely dry dishes. So far I am happy. Hope it lasts! I chose this style for the third drawer, metal drum and because it does not have a handle or logo on the front, you can mix and match it with any appliances.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Bought this dishwasher to replace my Frigidaire one that was leaking.
on January 22, 2025
Posted by: t2005
I bought this dishwasher 3 weeks ago. I have only used it twice, so verdict is still out on whether I like it or not. I don’t feel it cleans as good as my last one. With the new energy laws and trying to be environmentally friendly, it doesn’t have a heating element for drying. It appears to dry okay. I wish it had a clean light on the front of the door so I could tell when it was done. I have to try and see the time on the top of the door where the control panel is, under the counter.
After I use it for a few more months and adjust to the “new” machine, I would be better at giving a review.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, January 27, 2025
Thank you so much for taking the time to share your review! I completely understand how it can take a little while to adjust to a new appliance, especially when there are changes in features, like the lack of a heating element for drying. It’s great to hear that the drying seems to be working well despite that! I also hear you on the clean light—it can definitely be convenient to have a more visible indicator of when the cycle is complete.
As you continue using the dishwasher, feel free to reach out if you have any questions or need advice on optimizing your use or getting the best performance from your unit. We’re always here to help! You can contact us via Live Chat or call us at 1-800-265-8352, Monday–Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for your feedback, and I hope you have a positive experience as you continue using your new dishwasher!
Best regards,
Juan
As you continue using the dishwasher, feel free to reach out if you have any questions or need advice on optimizing your use or getting the best performance from your unit. We’re always here to help! You can contact us via Live Chat or call us at 1-800-265-8352, Monday–Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for your feedback, and I hope you have a positive experience as you continue using your new dishwasher!
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Quiet! But isn’t working well.
on January 23, 2025
Posted by: Robyna
This dishwasher is exceptionally quiet. However, it takes almost 4 hrs to run on a normal setting and does not do a good job of drying. The dishes and the sides of the dishwasher are dripping with water after the end of the cycle. We’ve tried both the heat and air dry options and get the same result. We are also seeing a lot of soap scum residue on the dishes. We’re going to give it a few more chances on different settings but are considering returning it.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, January 27, 2025
Thank you for sharing your experience. We're glad to hear that the dishwasher is exceptionally quiet, but we understand your frustration with the extended cycle times and the drying performance. It's disappointing that you're experiencing water drips and soap scum residue. If you haven't already, we recommend checking the dishwasher's filter and ensuring that you're using the correct amount of detergent for your water hardness level. Sometimes, adjusting the wash settings or experimenting with rinse aid can improve the drying and residue issues. Also, using too much detergent can cause residue to remain on dishes. Try reducing the amount of detergent or switch to a different brand designed for your specific water hardness level.
Should you have any additional questions or concerns, don’t hesitate to reach out via Live Chat or at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EDT. We’re happy to assist you!
Should you have any additional questions or concerns, don’t hesitate to reach out via Live Chat or at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EDT. We’re happy to assist you!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Small Fixes
on January 29, 2025
Posted by: Bri101
I was giving it from my parents for Christmas. It was a wonderful gift. We installed in a couple weeks later. Super easy to install. I just would like maybe some different / more features. I also think that the top top rack is useless. It never gets cleaned good. I don't use it. The spray hards don't reach anything. Other then that overall great
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Disappointing
on January 29, 2025
Posted by: Nana001
This product works as supposed too, but I am disappointed in the style of trays. I find it awkward to place items in to sit properly. I don’t like that there is no light cycle for smaller loads. It is a little noisy while working but does a great job cleaning and no spots on glasses! My fault for not looking closer at cycle options available
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great dishwasher
on January 30, 2025
Posted by: Juleb
Easy to install.
Very quiet while running a cycle.
Very quiet while running a cycle.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great for the price
on February 3, 2025
Posted by: Patou69Mtl
The noise level is quite low for the price.
Looks great.
The drawers are a little flimsy
Looks great.
The drawers are a little flimsy
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Dishes and Dishwasher remain wet / cold
on February 7, 2025
Posted by: Ash Joshi
Bought this dishwasher last month .. but not very impressed with this performance of dishwasher. We have washed few times and observed the water in the dishwasher and on utensils after heavy and or normal
wash cycle.
utensils remain cold
wash cycle.
utensils remain cold
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 10, 2025
Hi valued customer,
Thank you for making time to provide us with your feedback. We are saddened to know that your experience did not match your expectations.
Regarding your concern, Cycle times are approximate and will vary with
options selected. Hot water is necessary to activate dishwasher detergent and melt fatty food soils. An automatic sensor will check the incoming
water temperature and, if it is not hot enough, the cycle will be lengthened for automatic water heating in the main wash and final rinse of all cycles. This happens even when HI-TEMP WASH option has not been selected. When HI-TEMP WASH
is selected, an even higher temperature will be reached to handle heavier soil loads.
If issue still persists after trying the HI-Temp wash, feel free to reach out to us via phone: 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Thank you for making time to provide us with your feedback. We are saddened to know that your experience did not match your expectations.
Regarding your concern, Cycle times are approximate and will vary with
options selected. Hot water is necessary to activate dishwasher detergent and melt fatty food soils. An automatic sensor will check the incoming
water temperature and, if it is not hot enough, the cycle will be lengthened for automatic water heating in the main wash and final rinse of all cycles. This happens even when HI-TEMP WASH option has not been selected. When HI-TEMP WASH
is selected, an even higher temperature will be reached to handle heavier soil loads.
If issue still persists after trying the HI-Temp wash, feel free to reach out to us via phone: 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca