Customer reviews from frigidaire.ca
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.2
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
123
4 Stars
79
3 Stars
22
2 Stars
8
1 Star
12
83%of customers recommend this product.
(
191 out of
229)
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
5
Clean dishes and quiet running!
on January 23, 2023
Posted by: Jenny
We’ve had the dishwasher for a few weeks and I’m still loving it. I’m really happy with the 3rd rack. I can easily fit large loads- dishes, pots, and all! It runs quietly.
Excellent value.
Excellent value.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great features
on January 25, 2023
Posted by: KellHack
I purchased this six weeks ago and we love it. So quiet running and cleans great.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Dishwasher
on January 26, 2023
Posted by: Lyhen45
This machine is very fragile. It feels like it will break if looked at sidewise. The racks muct be pulled exactly from the centre or they will jam. The wine glass section takes up too much room and true planning is needed to fit anything under the wine glasses. the utensils in the upper rack do not dry properly or completely. The alignment of the posts in upper rack provides for a minimum of larger utensils. I hope it lasts as long as the extended warranty. Basically it a a very fragile machine and the manufacturer can not be proud of it's product.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ashton, Online Outreach Specialist, January 27, 2023
Hi, Lyhen45!
Thank you for sharing your feedback. We're sorry to hear that you're having trouble with the racks and that the storage area is not suiting all your needs. There are some loading recommendations starting on page 9 of the Owner's Manual that may be helpful! If you have more questions or need any assistance, please reach out to us at 1-800-265-8352 Monday through Friday, 8:30am to 8pm EST. We will be happy to help!
Best,
Ashton
Thank you for sharing your feedback. We're sorry to hear that you're having trouble with the racks and that the storage area is not suiting all your needs. There are some loading recommendations starting on page 9 of the Owner's Manual that may be helpful! If you have more questions or need any assistance, please reach out to us at 1-800-265-8352 Monday through Friday, 8:30am to 8pm EST. We will be happy to help!
Best,
Ashton
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Functions as Advertised
on January 31, 2023
Posted by: JGauge
It’s been 3 weeks and it still runs.
It cleans the dishes better than my last busted dishwasher.
It cleans the dishes better than my last busted dishwasher.
I would recommend this to a friend!
Response from frigidaire.caBy Keyanna A., Online Outreach Specialist , February 1, 2023
Thanks for your review, JGauge. We are delighted to know your new dishwasher is performing better than your old one and that things are going smoothly so far. If you have any questions or concerns, don't hesitate to reach us! ~Keyanna
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Product not as advertised.
on February 16, 2023
Posted by: jbec
Have been using the dishwasher for two weeks now, and the product is not as advertised. The pros - great cleaning results using just the energy cycle, selecting spray not surge, and normal water temperature (we’ve always pre rinsed dishes). Really like the third rack for cutlery and small items - makes more room on the lower rack by removing the cutlery basket. Like the stainless steel interior. Using only dishwasher tabs, they dissolve quickly so haven’t had to place them inside the main tub, the dispenser works fine. Other comments have beer negative on drying results, found that using energy saving cycle, making sure the water is hot when starting, using jet dry, and don’t open the door for at least 30 minutes after the dishwasher is done, dishes come out dry without any extra heating element. The other comment about flimsy racks is true, but taking a moment to slide them in, without forcing, works.
Cons - noise. The machine is advertised as quiet 49 db. Nosier than our previous two dishwashers as there is virtually no noticeable sound insulation. Don’t like to use the other wash cycles or the surge setting, as every other cycle (haven’t used the china setting) runs much longer than energy saver, and surge makes more noise, especially water running and intermittent banging sounds. Plus, if you plan to install yourself, follow the instructions, tried to simplify the process by installing the way I had installed previous dishwashers, and the space tolerances for the drain line, water line and electrical for this model are very unforgiving.
I wouldn’t recommend the dishwasher solely on the noise it makes. If noise isn’t a concern, then it does a great job at cleaning.
Cons - noise. The machine is advertised as quiet 49 db. Nosier than our previous two dishwashers as there is virtually no noticeable sound insulation. Don’t like to use the other wash cycles or the surge setting, as every other cycle (haven’t used the china setting) runs much longer than energy saver, and surge makes more noise, especially water running and intermittent banging sounds. Plus, if you plan to install yourself, follow the instructions, tried to simplify the process by installing the way I had installed previous dishwashers, and the space tolerances for the drain line, water line and electrical for this model are very unforgiving.
I wouldn’t recommend the dishwasher solely on the noise it makes. If noise isn’t a concern, then it does a great job at cleaning.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 17, 2023
Hi, Jbec. We appreciate you taking the time to provide your wonderful feedback and opinion about your dishwasher. It's really great that you're able to understand and clearly monitor your appliance. We understand that there were some features that did not meet your expectations. There are some cases where you will hear regular noises like water filling, spraying, emptying, and motor sounds on your dishwasher; you don't have to worry about those noises. If you need more assistance, feel free to connect with us via live chat at Frigidaire.com or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great features
on February 19, 2023
Posted by: Lgdemars
Love all the clean and finish options available. Energy saver is a great option.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Quiet but…
on February 22, 2023
Posted by: Mekl
I replaced an older model of the same dishwasher due to an issue with the drain sensor. Only 6 months in and we get the same error code and have to replace the sensor in this one
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 23, 2023
Hi, Mekl. We are sorry to hear that this is what you encountered with your new dishwasher. We understand your frustrations, and we want you to know that we are here to help. We've checked that this has already been coordinated with one of our authorized service providers, and we really hope that everything runs smoothly after your appliance is fixed. If you need more assistance, you can reach us via live chat or by phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Kindly,
Ruth
Kindly,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Does not finish it’s cycle
on February 22, 2023
Posted by: Chaval
I bought it 2 weeks ago and it never rinced after a normal cycle. Getting a replacement this week. Hope it works.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, February 23, 2023
Hi, Chaval. We sincerely regret any inconvenience caused, and we're pleased that you received the necessary support and that the appropriate resolution was offered. Consider looking up some usage advice in the dishwasher's Use and Care Manual as well. If you have other questions, feel free to chat with us online at Frigidaire.com or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca