Customer reviews from bestbuy-ca
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
2.3
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
7
4 Stars
3
3 Stars
4
2 Stars
9
1 Star
18
29%of customers recommend this product.
(
12 out of
41)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
1
Battery Issues
on February 6, 2022
Posted by: Cindy
from Alberta
Purchased from Best buy few days ago! Delivery is fast but whoever delivered it had left it outside our house during extreme cold conditions without any notifications. Surprised to see my medela box without proper packaging. Disappointed that BEST BUY didn’t bother wrapping the medela box to protect it from unexpected weather conditions or theft! It could have been damage or lost if left outside for too long! This product is expensive and should at least be carefully delivered. When I opened the package, all accessories came with their own boxes inside the tote bag except for the pumping device itself which doesn’t look brand new to me. Turned the device on, looks fully charged but after 3 pumping sessions, the battery died! Even after fully charging it again I am still having issues with the battery. Felt betrayed because as per product description, it should be 8 pumping session! Total lie!
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Medela
on January 14, 2022
Posted by: Milie
from Sherbrooke
J'aime beaucoup ce produit mais le vieux modèle gardait mieux ça charge.
Un peux déçu que la batterie ce décharge aussi vite.
Un peux déçu que la batterie ce décharge aussi vite.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Please check the app reviews before buying!!
on September 12, 2021
Posted by: Mike22222222
from Edmonton
Please read through the unanimous 1 star app reviews before buying of you are looking at this pump for it's digit features. A slap in the face to moms. How ignorant for a company to sell a pump for several hundred dollars more based on its "digital capabilities". This app has only increased the stress for my wife who, like most moms, has been through a lot to conceive our son. After 2+ weeks in NICU tracking is essential for our baby and this app falls short, it doesn't connect, crashes and ERASES DATA ENTRIES. Madela should be ashamed for failing their only customers so horribly with this useless app and causing more stress for moms during such a stressful time. Shame on you
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Disappointed in Best Buy, Good product
on August 31, 2021
Posted by: LRo
from Nanaimo
Extremely disappointed in Best Buy. And it’s return policy.
Warning, you can not return this product if the box is open.. but you need to open the box to learn if the product works or not.
Opened the box to use the pump, only to learn that I was unable to charge it.
Warning, you can not return this product if the box is open.. but you need to open the box to learn if the product works or not.
Opened the box to use the pump, only to learn that I was unable to charge it.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Connectors are faulty
on August 7, 2021
Posted by: Aaron
from oshawa
The connectors are faulty on the one we received which is a huge headache as it stops the unit from pumping milk. They do not close properly and the gasket does not stay sealed no matter what you do. I had to go buy $45 worth of replacement parts for a brand new pump because they were causing my wife to engorged as she wasn’t able to properly pump.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Freestyle flex
on April 3, 2021
Posted by: S
from Quebec
Super happy with this double pump as someone who is exclusively pumping. Works as well as the hospital grade medela symphony and is great to not be attached to a machine. The battery life is good, would be ideal if it had a belt clip but you can easily tuck it in your pocket and use a hands free bra. Happy with the purchase overall!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Died in four months
on November 8, 2020
Posted by: Jennie
from Toronto, ON
Worked as well as a hospital grade pump - except it only worked for four months, and then it died.
Extremely high price point for such a short life span.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Similar quality to the one at the hospital!
on May 18, 2020
Posted by: Vivian
from vancouver
I was able to pump the same amount of milk in comparison to the breast pump machine at the hospital. Walking around was easy with this product. This product is also compatible with the Dr. Browns standard bottles so I was able to save time and pumped directly into the bottles to feed my baby.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca