Customer reviews from bestbuy-ca
Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Average customer rating
2.3
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
7
4 Stars
3
3 Stars
4
2 Stars
9
1 Star
18
29%of customers recommend this product.
(
12 out of
41)
Customer Reviews for Medela - Freestyle Hands-free Double Electric Breast Pump - Gray
Customer Rating
1
Free item advertised was not provided
on August 16, 2024
Posted by: Lerma
from Ajax
I bought this breast pump because there was a free item (Medela Hand Collector) that I was suppose to get but never did. I called and went to the store, they said that the item is not on stock. I understand that it is until supply lasts but what doesn't make sense is that the promo is still being promoted in the website. They said that I have to check online from time to time to check if it is available which was not right. This review is not about the product but how best buy does its business.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Save your money
on August 11, 2024
Posted by: Jen
from Saint John, JB
This pump system is far less effective than the other three pumps I have tried and much less reliable. Within three weeks of use, the pump stopped working. Bestbuy would not return the product as I had purchased over thirty days prior (to prepare for baby), however, Madela sent a new pump in about a week. In the meantime, as I had to continue to pump and was forced to buy yet another pump and chose to switch brands. I have been much more successful with the other brand of pump. I have tried using these pumps a few times again since the pump was replaced but still have no luck. I believe Madela must have sent a refurbished pump as the replacement is completely ineffective as well.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Good but not for long term
on August 10, 2024
Posted by: Cchan
from Vancouver
The pump itself pumps milk out, but I would recommend it as a portable pump, not as an effective, reliable, and long term pump. The big problem with it is that I experienced some times it can not empty my breast (I can feel lumps and see less volume than usual after 20+ min with massage), and I started worrying about supply. Luckyly I had a borrowed pump - the old model of Medela in style advanced - which was able to empty the lumps and maintain supply.
Pros: portability
Cons: no lock function for the touch buttons. Pump stopped functioning less than a year though was able to get replacement under warranty. Maintain supply issues.
Cons: no lock function for the touch buttons. Pump stopped functioning less than a year though was able to get replacement under warranty. Maintain supply issues.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Do not buy!
on May 28, 2024
Posted by: Prerana B
from Milton, ON
This is a useless falsely advertised product. It is NOT hands free and certainly doesn’t work well as a pump. It only works when you hold the cups pressed into the breast which defeats the very purpose of the product being advertised as hands free. This is a bad product and would caution others from not spending $400 on it.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Not worth the money
on March 30, 2024
Posted by: Poorly designed
from Calgary
I really wanted to love this pump. Unfortunately the suction is terrible, even with the correct nipple insert: it’s far from wearable, you have to sit there hunched over while you aggressively hold the cups pressed up to your boobs to make sure it actually has enough suction to get the smallest
Amount of milk out. Plus; it leaks. Save your money and invest in a different pump. Truly Not worth it.
Amount of milk out. Plus; it leaks. Save your money and invest in a different pump. Truly Not worth it.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Doesn’t get out as much milk
on February 22, 2024
Posted by: D
from Mississauga
It’s discreet yes, but it doesn’t work as well as my spectra breast pump
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Used product was sent to me!
on December 10, 2023
Posted by: Mae
from Toronto
I was extremely excited to receive this product because I read so many good reviews. I’m a first time mom so purchasing this was a big deal. Anyway, when I received the package, I noticed that when I was opening the box there’s a sticker that says “ do not remove sticker” or something. But I noticed that there was a layer of clear sticker on top of that sticker. Basically someone had already opened the box. I continue to look inside and there was HAIR! At first I thought maybe it was my hair but it was in between the products! I was sooo disgusting. Also, the bottles that came with it, i noticed there was water marks! I was extremely upset! It was clearly used by someone else. Why would they resell this product to anyone??? It’s so unhygienic and expensive! I’m so disappointed.
I did end up exchanging this product at the best buy near my house with a brand new one. Thank god it was unused and seemed alright.
I did end up exchanging this product at the best buy near my house with a brand new one. Thank god it was unused and seemed alright.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Often doesn’t work
on November 28, 2023
Posted by: C
from Calgary
When this pump works it’s great, but after using it 3 times a day for months it is not as efficient and is extremely frustrating to get it to work. It’s like there is an issue getting a proper seal to get the right pressure. Not worth the price, although I see it’s gone down $100 since I bought it in July.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca