Customer reviews from meta.com
Meta - Quest 3 Elite Strap with Battery - Gray
Average customer rating
3.2
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
23
4 Stars
13
3 Stars
7
2 Stars
6
1 Star
19
Customer Reviews for Meta - Quest 3 Elite Strap with Battery - Gray
Customer Rating
1
Bad
on October 22, 2023
Posted by: Ronald
from GB
Won't charge , it charged for a few times then nothing , stays at 1%..
Response from meta.comBy Customer Care, November 10, 2023
Hey Ronald,
Thank you for posting about this, we appreciate your feedback.
We're more than happy to help out with your Quest 3 Elite Strap with Battery! You can find us here: www.meta.com/help/support/.
See you soon in VR!
Thank you for posting about this, we appreciate your feedback.
We're more than happy to help out with your Quest 3 Elite Strap with Battery! You can find us here: www.meta.com/help/support/.
See you soon in VR!
Written by a customer while visiting meta.com
Customer Rating
1
Stay away until Meta fixe this!Battery does'nt sta
on October 26, 2023
Posted by: Patrick
from CA
Very desapointed. the Elite strap with battery is overall well design and comfortable. Buth there is an issue with the batery. Once you connected it on the headset. The Elite strap battery stay connected on the headset for about 3-5 sec and disconnect. During the brief moment the battery stay connected. you see the aux. battery icon appear with the new combine charges left. And then the battery disconnect. That mean the head strap only drain power from his internal battery. Your headset will drain out and your Elite strap battery will stay fully charged. It's seem to be a very spread problem that is reported on many forums and also from Youtuber.
Response from meta.comBy Customer Care, November 10, 2023
Hi Patrick,
We're sad to hear about your experience with the Meta Quest 3 Elite Strap with Battery.
We would love to help you with this and further look into the situation, so why don't you reach out to our Support Team?
You can find us here: www.meta.com/help/support/
Happy gaming!
We're sad to hear about your experience with the Meta Quest 3 Elite Strap with Battery.
We would love to help you with this and further look into the situation, so why don't you reach out to our Support Team?
You can find us here: www.meta.com/help/support/
Happy gaming!
Written by a customer while visiting meta.com
Customer Rating
1
Breaking down
on November 2, 2023
Posted by: Arjun
from DE
So far, I have bought 2 units. Both stopped working after 2-3 days.. very very frustrating situation Meta.
Written by a customer while visiting meta.com
Customer Rating
3
Extended battery for the quest 3
on November 3, 2023
Posted by: Nate
from US
I’ve recently bought the quest 3 and the external battery with the elite strap less than 2 weeks ago. But now the extended battery is not charging my headset for more than 3 seconds.
Written by a customer while visiting meta.com
Customer Rating
5
The head strap, is a must
on November 3, 2023
Posted by: Stephen
from US
I love the way it adjusts and also extend the power makes it very comfortable to play
Written by a customer while visiting meta.com
Customer Rating
5
Extended battery life
on November 3, 2023
Posted by: Brock
from US
The extended battery life is great but the comfort is so much better with the strap
Written by a customer while visiting meta.com
Customer Rating
5
Elite strap
on November 3, 2023
Posted by: Petey
from US
Great product. Easy to use and much more comfortable than base strap. Little expensive but good quality!
Written by a customer while visiting meta.com
Customer Rating
2
Expected more
on November 3, 2023
Posted by: Anthony
from US
I don't know, I still have fun using it but I was expecting it to be a little bit more groundbreaking. Something that held more of a charge would be nice.
Written by a customer while visiting meta.com