Customer reviews from Western Digital
SanDisk Professional - G-DRIVE ArmorATD 1TB External USB-C Portable Hard Drive - Space Gray
Average customer rating
2.3
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for SanDisk Professional - G-DRIVE ArmorATD 1TB External USB-C Portable Hard Drive - Space Gray
Customer Rating
5
Great product!
on March 25, 2025
Posted by: WDFan1938282
I’ve been using the SanDisk Professional 1TB G-DRIVE ArmorATD for a few weeks now, and it’s exactly what I needed. It feels super solid with the rubber bumper and aluminum casing—definitely built to take a few knocks. I’m often moving between locations, and it’s reassuring to have a drive that can handle dust, light rain, and being tossed in a bag without worry.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
1
Stopped working after I bought Mac Mini M1
on November 20, 2024
Posted by: gezznz
I can't remember when I bought this 4TB model (through official Apple website), so I suppose it is beyond warranty date. It worked well for several years, then when I bought a Mac Mini M1 in 2022, things went downhill. The HDD would take a long time to start up on connection (5-10 mins), and would sometimes not unmount, claiming it was being used (even though all apps had been disconnected). My Time Machine partition got corrupted, and now I cannot access it. Sometimes, the drive completely refused to mount. It works somewhat better when I don't use the Satechi hub and connect direct to the Mac Mini, and works fine when I connect it to my 2011 MBP. This is not acceptable, as I do photography work. I am considering buying a professionally-recommended brand.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, November 26, 2024
Hi,
We are sorry to hear about your user experience with the SanDisk Professional G-DRIVE ArmorATD. We apologize if you are having any problems with your drive. We would recommend contacting our technical support team directly, as we would be happy to assist you with any troubleshooting options for the drive.
You can open a support ticket at https://support-en.wd.com/app/ask/session/ with a brief question and screenshots of possible errors, the customer support team will contact you as soon as possible.
We are sorry to hear about your user experience with the SanDisk Professional G-DRIVE ArmorATD. We apologize if you are having any problems with your drive. We would recommend contacting our technical support team directly, as we would be happy to assist you with any troubleshooting options for the drive.
You can open a support ticket at https://support-en.wd.com/app/ask/session/ with a brief question and screenshots of possible errors, the customer support team will contact you as soon as possible.
Written by a customer while visiting Western Digital
Customer Rating
1
Easy to Install, No Data Protection
on January 3, 2025
Posted by: MG2020
Easy to install because it has no app to define password or encryption software to protect data.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, March 5, 2025
Hi, We apologize for the inconvenience and delayed response. Please be informed that it is a plug n play device. There is no security feature in G-Drive ArmorATD. However, Windows has dedicated BitLocker software which is a Windows security feature that provides encryption for the entire volume, which addresses threats of data theft. Mac users have Keychain to keep track of keys, certificates and other sensitive information in the keychain.
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support the customer support team get back to you in a earliest possible time.
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support the customer support team get back to you in a earliest possible time.
Written by a customer while visiting Western Digital