Customer reviews from De'Longhi
De'Longhi - 14,000 BTU Smart Portable Air Conditioner with 14,000 BTU Heater - Dark Gray
Average customer rating
4.9
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
53
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
55 out of
55)
Customer Reviews for De'Longhi - 14,000 BTU Smart Portable Air Conditioner with 14,000 BTU Heater - Dark Gray
Customer Rating
5
Great a/c
on July 20, 2021
Posted by: Cmado
[This review was collected as part of a promotion.] This is a serious air conditioning unit. it cools our very large bedroom very efficiently and fast, we have many other units in our home and this is the most efficient and our favorite 1, installation was very easy it took about 15 minutes, it fits our window nicely however there was not enough weather stripping with the install kit. The major concern is that the unit does not evaporate the water, you will need to drain the water into a tray and then dump it. What we did is Elevate the AC unit to let the condensation out of the window through the hose. We mainly use the AC for now, we have tried the heater and it works nicely, the unit comes with bags for storage but considering that it does both AC and heating I'm not sure we'll use them. The app is 2 simple in my opinion it has no option to schedule and time the unit, but it's not like we need it anyway, we just use the remote which is very handy.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Cool and quiet!!
on July 6, 2021
Posted by: Chevygrl00
[This review was collected as part of a promotion.] This Pinguino Portable Air Conditioner is really nice!! I recieved mine two weeks ago and have been using it everyday. Setting up the unit itself was pretty simple. The hose attachment is a little short, but it was still able to reach the window. I had no issues connecting the unit to my wifi or Alexa. The Pinguino app was easy to find and download. Setting up the app was quick and easy. The app is very simple and easy to use. I love that I can control the unit while away from home. It also comes with a remote and the unit itself has touch functions. This portable a/c is smaller in size, than most I've seen and works perfectly in small to medium sized areas. I don't recommend using it in a large open space. My favorite thing about it would definitely be that it has a quiet mode. You can still hear it running, but it's not loud enough to interrupt conversations or movie time and it keeps the room nice and cool. Since the weather has been really hot, I've only been using the fan and A/C, but I can't wait to try the other modes out.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
I love A/C
on July 1, 2021
Posted by: AP83
[This review was collected as part of a promotion.] This is one unique machine. I love being comfortable and cool. This unit keeps my room at a very cool temperature which makes it comfortable to sleep. It's 4 in 1 for every one of my needs which makes it unique and to top this summary of its portable.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Works good
on April 30, 2022
Posted by: drog
[This review was collected as part of a promotion.] Whenever this showed up I was surprised at how quickly it arrived. The packaging was super heavy!!!! The machine is sleek and does everything it says it does. Bluetooth works well also. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
This is so cool!
on June 7, 2022
Posted by: Henty122
[This review was collected as part of a promotion.] I set this up for my sunroom since its enclosed but no ac unit is connected and it can get quite hot in the summer. Setup was pretty easy and instructions were well laid out which was nice. It took a bit to get the room cool but boy did it work great. This can definitely handle multiple rooms if needed and will absolutely use if my central AC ever goes out. So far so good!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Fantastic Product
on June 28, 2021
Posted by: Footbsll33
[This review was collected as part of a promotion.] This portable air conditioner is awesome! It will cool down a room quickly or heat it up in the winter. It’s easy to assemble and manicure around. If you live in the south, you know how hit it gets, but having one of these helps keep rooms in your house nice and cool. Great product, great price, making it a great deal.
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
5
Love this!
on May 11, 2022
Posted by: RobertM7
[This review was collected as part of a promotion.] The De’Longhi Pinguino Smart Portable Air Conditioner is awesome! I mainly use it in my 750sqft upstairs bedroom/office! It pumps constant cool air, and is so quiet -- nobody on zoom calls has mentioned it and I barely hear it myself! The unit is very easy to install, just attach the hose to the window vent and you're ready to go. It's such great quality. I just love everything about it and look forward to using it for years to come. It's much less clunky than many other portable units. Haven't tested the heat because I'm in California but I'm sure we will love it all winter long. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi
Customer Rating
4
Better Than Expected
on July 1, 2021
Posted by: Mike73
[This review was collected as part of a promotion.] I got the DeLonghi Pinguino Smart Pacel 395 about 3 weeks ago and thought i would give it a try. I have two spare rooms in the basement and no way to cool nor heat. I placed the unit down in the area and became really impressed of how well it would cool the area. And one of the coolest features is you can control it from your cellphone because it has built in wifi. i can be upstairs and if i know i would be goin to the spare rooms and can simply turn it on and and adjust the temp right from my cell phone. I would recommend the Delonghi Pacel 395 to anyone who needs to cool or heat a area that they have no way to do so otherwise. Its a easy setup and also has 4 in 1 features it Cools , Heats, and also has a dehumidifier built in as well as a fan.I would have gave 5 stars because it really cools well and is kinda quiet. I have not been able try the heat feature because its summertime and the dehumidifier. Thats the only reason i didn't give 5 stars, I would recommend this product!!!!
I would recommend this to a friend!
Written by a customer while visiting De'Longhi