Customer reviews from lg.com
LG - 570 Sq. Ft 12,200 BTU 230V Window Mounted Air Conditioner with 11,200 BTU Heater - White
Average customer rating
4
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
6
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for LG - 570 Sq. Ft 12,200 BTU 230V Window Mounted Air Conditioner with 11,200 BTU Heater - White
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had one just like this one that lasted 10 years in my garage and the blade broke but it will still run. I replaced it with the new one. I will fix the old one and use it somewhere else.
Written by a customer while visiting lg.com
Customer Rating
5
on October 16, 2024
Posted by: JEFFSKI
[This review was collected as part of a promotion.] WHEN I LOOK FOR APPLIACES OR ELECTRONICS I GO TO LG. I JUST BOUGHT WASHER ANS DRYER AND A TV, LG FOR SURE
Written by a customer while visiting lg.com
Posted by: MsMaryMary
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the 3rd LG heat/AC I have bought. The first was wiped out by a hurricane, the 2nd just gave out. But inbetween they worked great in both modes and I am happy with the product.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Cooling doesnt work
on June 14, 2024
Posted by: robynger
from Bakersfield, California
I just installed this a few weeks ago at my cabin. I hadn't really used it until this week when it got hot. First off, it requires a special outlet to be installed to plug in. It does not cool. It only blows air. It makes a rhythmic groaning sound. I have the app and ran the diagnostics and nothing shows up as an issue. It simply doesn't work. And NO it's not because the filter is dirty. It has barely been used.
Pros: Features/Settings
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 14, 2024
Hi, there. Thank you for sharing your feedback on the LG Air Conditioner (LW1223HR) model. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. In the meantime, you may check the FRESH AIR VENT. Check the unit's power requirements to see if it has the correct power supply. For more information, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-why-is-my-ac-not-cooling--1342109440312. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
5
Cold air
on June 15, 2024
Posted by: Candynugget
from Milledgeville ga
[This review was collected as part of a promotion.] Bought awhile back in Jan finally hooked it up in may
Pros: Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Love my LG heater/air conditioning unit.
on August 4, 2024
Posted by: Dale57
I bought this a month ago and I’m very happy with it. It replaced the mini split unit that I had in my tiny house. And it does a much better job. Easy to operate and install.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Sleek and quiet
on August 25, 2024
Posted by: Lou Lou Bell
Unit came on time! This unit is very quiet, sleek looking, does a good job cooling our area.
Written by a customer while visiting lg.com
Customer Rating
1
NOT GOOD AT ALL
on November 10, 2024
Posted by: Stephanie Tellier
I bought this in May 2024 never really blowed cold air went to switch it over to heater and the Heater does not work . OVER ALL I am dissapointed . This was for my Dog Kennel to keep them cool and warm . NOT HAPPY
Response from lg.comBy true, LG Digital Care Team, November 12, 2024
Hey Stephanie! Thank you for sharing this with us. We want you to be able to kick back with your LG air conditioner and soak in its delightful warmth and coolness for years to come, so we want to get you back in action! We recommend checking to make sure the condenser coils are not frozen and running a compressor test. You can check out more information here: http://spr.ly/6420s8TxY. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to look into it together with you! ^Joslyn
Written by a customer while visiting lg.com