Customer reviews from gelighting
General Electric - CYNC 1-Camera Outdoor Wired Security Camera - Black
Average customer rating
4
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
20
4 Stars
7
3 Stars
4
2 Stars
1
1 Star
5
81%of customers recommend this product.
(
30 out of
37)
Customer Reviews for General Electric - CYNC 1-Camera Outdoor Wired Security Camera - Black
Customer Rating
1
Horrible- don’t waste your money.
on May 19, 2025
Posted by: Disappointed Customer
from Macon GA
Gender:Female
I purchased this camera last week and it’s not living up to its full potential. The app is slow and the video rarely loads. It sends me a notification that there’s motion but it doesn’t record the video. I purchased space on the Cloud but obviously it was a waste of money. I checked my wifi and it’s strongish (85%) where it’s located. Tried to reach out for assistance with no support.
No, I would not recommend this to a friend.
Written by a customer while visiting gelighting
Customer Rating
5
Good camera for peace of mind
on March 23, 2022
Posted by: ajt296
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] I set up the Cync Outdoor Wired Smart Camera to monitor a second home that sits empty a lot of the time. I like that this camera does not require a separate hub and can operate by itself, but has the option to add additional cameras if I need to. I have it set up to get alerts on my phone when there is motion detected. I can even talk though the app if needed. I use it most to monitor for package deliveries and suspicious activity, so that I can alert someone local to check it out. The set up was easy but it is dependent on there being a plug. The cord is long, but for aesthetic purposes I like to have a plug close by. The video quality, sound, and app are good enough for my purposes. Note that video storage does require a cloud subscription or purchasing a video card. Overall I am happy with the peace of mind that the Cync offers me.
I would recommend this to a friend!
Written by a customer while visiting gelighting
Customer Rating
3
Good Outdoor Solution
on March 31, 2022
Posted by: parker630
[This review was collected as part of a promotion.] Product is what you would expect, a decent picture for an outside camera. Setup is fairly easy and integrates easily with Alexa. I knew getting it that it is wired, so there are limitations of where you can place the item, however you do not have to worry about replacing batteries. Overall a decent outdoor camera.
I would recommend this to a friend!
Written by a customer while visiting gelighting
Customer Rating
1
Horrible, don't buy. Useless.
on November 3, 2025
Posted by: Dontbuyge
Horrible, I bought 2 battery ones thinking the 50% sale of deal was a great discount but little did I know that they always have this "sale". The tell should have been when I couldn't find 1 youtube review on these. I charged and connected, these are so spotty, even when it is near the wifi, it still doesn't catch most motions, even when set on high. It also, has no way to turn off, if I don't want them to record during the day or if I wanted to store them, you have to pull out the battery. Even more stupid is the schedule, I want to only record at night but it won't let you set a schedule from night to following day, it reads as error. you can only set a schedule for morning to night in same day. I don't need these to record during the day, I wanted to record at night when I am sleeping so these are not only junk and poorly made, poor connectivity, poor interface, these also don't do the one job even decently that they are suppose to do which is record.
No, I would not recommend this to a friend.
Written by a customer while visiting gelighting
Customer Rating
1
Not recommended
on February 15, 2026
Posted by: ACFLS
from South Carolina
The worst camera ever. It would be great if when you open the app to see your live feed that it didn’t take 15 minutes to connect! We even put I wifi extender in our garage to boost connectivity. Did not help at all. The real time playback works, ONCE YOU CAN GET AN IMAGE TO SHOW UP ON THE APP. It should not take 10 to 15 minutes to load the camera. I have the newest iPhone a long with what I previously stated, WiFi extender not more than 20 ft from camera along with a hi speed business wifi account. It’s not my wifi. It’s the camera software. Too slow to be of any use on demand.
No, I would not recommend this to a friend.
Written by a customer while visiting gelighting
Customer Rating
1
Did not work
on October 25, 2022
Posted by: Afrodoll99
Gender:Female
[This review was collected as part of a promotion.] The concept is always great to be able to secure your home, however this products programming did not work. I have tried several time to get it to connect and it just doesn’t work. It would have a great camera for my outside shed
No, I would not recommend this to a friend.
Written by a customer while visiting gelighting
Customer Rating
1
Ornament
on May 26, 2025
Posted by: SlingShot45
from Backyard
Gender:Male
Bought this to have on my cellar door.. charged the batteries for 2 days.. it chimes, but fails to connect.. guess I'll have it there as door frame ornament.
No, I would not recommend this to a friend.
Written by a customer while visiting gelighting
Customer Rating
4
Good camera, does a pretty good job
on March 31, 2022
Posted by: Jrenick3
from Rochester, MI
Gender:Female
[This review was collected as part of a promotion.] Overall it’s a good camera. It seems a less premium compared to others, such as Nest. The camera is very lightweight and mostly plastic. App that this pairs with is easy to use. I have it set up in my backyard and it has good visibility of the space. You can also take pictures or video through the app to keep record.
I would recommend this to a friend!
Written by a customer while visiting gelighting