Customer reviews from Samsung US
Samsung - BESPOKE 30" Built-In Single Electric Convection Wall Oven with AI Pro Cooking Camera - White Glass
Average customer rating
4.6
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
36
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
3
91%of customers recommend this product.
(
29 out of
32)
Customer Reviews for Samsung - BESPOKE 30" Built-In Single Electric Convection Wall Oven with AI Pro Cooking Camera - White Glass
Customer Rating
5
Great oven with high tech features
on May 5, 2024
Posted by: DinaG
from Houston, Tx
I’ve had it for few weeks by now and love it so far. I have tried to bake bread, fruit pies, meat stuffed pies and cheese buns. Everything turned out very nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great!
on May 4, 2024
Posted by: Danielle
from New York
Works great! Easy to use, lots of cool features.
I haven’t used all modes yet, but so far no complaints.
I haven’t used all modes yet, but so far no complaints.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
False claim ! Cannot steam cook!
on December 29, 2023
Posted by: C Yang
from CA
Bought and installed Bespoke 30" Matte Black Single Wall Oven with AI Pro Cooking™ Camera on Dec26 2023. Found out that the steam cook function cannot be used without a Samsung steam cook tray. Tried to order it for 3 days, talked to four team members. All attempts to purchase online were failed. It stated, "Delivery is not available for the provided zip code" A note also stated California Proposition 65 warning. Now I paid for a steam cooking function that doesn't work without that special steam cook tray. False claim of product function!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Care, January 3, 2024
Hi C Yang,
We recognize your feelings of disappointment about your Samsung wall oven model. We wish to help clarify and provide details.
I have shared the website of our authorized distributor for parts and accessories below. Please visit the website so you can place an order online, or if you prefer to call, you may do so using the number on the website.
https://samsungparts.com/pages/supports
Our home appliances are appropriately labeled with California Proposition 65 following California laws.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146694460 to help our team pull up your information.
Leo
We recognize your feelings of disappointment about your Samsung wall oven model. We wish to help clarify and provide details.
I have shared the website of our authorized distributor for parts and accessories below. Please visit the website so you can place an order online, or if you prefer to call, you may do so using the number on the website.
https://samsungparts.com/pages/supports
Our home appliances are appropriately labeled with California Proposition 65 following California laws.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146694460 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US