Customer reviews from Samsung US
Samsung - BESPOKE 30" Built-In Single Electric Convection Wall Oven with AI Pro Cooking Camera - Stainless Steel
Average customer rating
4.3
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
5
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Samsung - BESPOKE 30" Built-In Single Electric Convection Wall Oven with AI Pro Cooking Camera - Stainless Steel
Customer Rating
5
New oven
on October 16, 2025
Posted by: John
from San Diego, California
[This review was collected as part of a promotion.] The camera is great heats quickly holds temperature. Love the sous vide.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Timesheet, wifi, and buttons
on October 5, 2025
Posted by: Happy person
from M.A
[This review was collected as part of a promotion.] It’s a great oven because it uses Wi-Fi does self clean. And it has a light, which is very helpful you can bake you can boil you can steam clean you can warm it and you can adjust the cook time if you want a oven this is what you should get.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great proctuct
on August 29, 2025
Posted by: Mario
from Florida, Miami
[This review was collected as part of a promotion.] The Bespoke oven is wonderful! Very efficient, easy to use and looks beautiful in my kitchen
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great oven
on May 2, 2025
Posted by: Lino
[This review was collected as part of a promotion.] Very good product very good product very good product
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flex Duo is my favorite feature
on April 23, 2025
Posted by: PizzaChef
from U.S. East Coast
[This review was collected as part of a promotion.] Absolutely love the ability to cook two different dishes simultaneously with different temperatures. And still have the flexibility for those large dishes like a turkey or large ham
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality
on December 26, 2024
Posted by: Steve
from Chicago area
BEWARE - We bought this oven back in October. After some brief installation hiccups, the oven was ready for use by mid-November, just in time for Thanksgiving. We have been eagerly waiting to buy a new oven for years, and were excited to have this. During it's first use, we notice the enamel along the racks had chipped away. This happened within the first week of owning the oven, and during one of the first uses. The retailer said it was a Samsung issue, that they couldn't repair or replace the oven, that we needed to work with Samsung. Samsung is saying that the chips are considered "cosmetic". They can fix the problem, but will charge us for the repair. Imagine that? They clearly are using inferior enamels, because nothing should be chipping within the first use. Not sure how many remaining issues will pop-up, or how the inside of the oven will look over the years, but our first impressions of this oven, and for Samsung's response has been far from positive. I cannot recommend this appliance.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
1
Response from Samsung USBy Samsung Care, December 31, 2024
Hi Steve,
It must be really frustrating to have been so eager for your new oven, only to face these setbacks right from the start. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148048870 to help our team pull up your information.
Leo
It must be really frustrating to have been so eager for your new oven, only to face these setbacks right from the start. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1148048870 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US