Customer reviews from Samsung US
Samsung - 30" Built-In Electric Convection Double Wall Oven with Steam Cook - Stainless Steel
Average customer rating
4.7
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
20
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
0
95%of customers recommend this product.
(
18 out of
19)
Customer Reviews for Samsung - 30" Built-In Electric Convection Double Wall Oven with Steam Cook - Stainless Steel
Customer Rating
2
Repair scheduled in the first week.
on September 21, 2025
Posted by: Notahappycamper
from Colorado
[This review was collected as part of a promotion.] Used the over 3 times in one week and had to get service out for a repair. Not impressed. A sensor was bad. Can’t even use the top oven. Only bottom oven is working.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy Ricardo, Samsung Care, September 23, 2025
Greetings, We understand your disappointment with not having the best experience with your oven. Let us help. Here is a link for troubleshooting steps for the top oven that doesn't work; kindly click the embedded words. Samsung range, oven, or cooktop will not turn or stay on. https://www.samsung.com/us/support/troubleshooting/TSG01001952/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150811133) to help our team pull up your information when you message us. Thank you. -Ricardo
If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150811133) to help our team pull up your information when you message us. Thank you. -Ricardo
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on January 28, 2025
Posted by: Beka
from Galveston TX
[This review was collected as part of a promotion.] Day one and I already love it! Got this on black Friday and it was super easy to install. My husband and I swapped out our old oven and this slid right into place.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great unit!
on February 13, 2025
Posted by: Susan the baker
from Keller Texas
[This review was collected as part of a promotion.] It is a beautiful appliance! Does everything I want. I especially appreciate the roll out shelf! Am looking forward to trying the steam feature!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent features
on February 16, 2025
Posted by: Maggie
from GA
[This review was collected as part of a promotion.] Beautiful appliance. love all the smart aspects of it
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Steam cooking is limited
on February 22, 2025
Posted by: Louis
It heats up fast and that is nice. The steam function is limited. I like to roast with steam but I also like to use the temp probe. Not permitted.
Response from Samsung USBy SEA CARE, February 25, 2025
Hi Louis,
We understand where you're coming from. We wish to aid you with this.
To learn more about using the temperature probe function, kindly refer to pages 26-27 and page 36 to learn more about the recommendation guide for the steam bake and steam roast.
User manual:
https://downloadcenter.samsung.com/content/UM/202403/20240307163955288/O_01._IB_FULL_NV51CG600DSS_AA_NV7000C_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148481402, to help our team pull up your information.
Have a great day!
^Chrystel
We understand where you're coming from. We wish to aid you with this.
To learn more about using the temperature probe function, kindly refer to pages 26-27 and page 36 to learn more about the recommendation guide for the steam bake and steam roast.
User manual:
https://downloadcenter.samsung.com/content/UM/202403/20240307163955288/O_01._IB_FULL_NV51CG600DSS_AA_NV7000C_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148481402, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on April 19, 2025
Posted by: Jmp1
from Saint Louis
[This review was collected as part of a promotion.] Works great! We bought all bespoke appliances and love them all
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Oven and Looks Sleek.
on April 22, 2025
Posted by: happychef
from Pittsburgh, PA
[This review was collected as part of a promotion.] I am very happy with this oven. It performs as well as more expensive brands and is very stylish.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on May 24, 2025
Posted by: Hungarianovenowners
[This review was collected as part of a promotion.] Very good oven, easy install. The probe thermometer is very useful
Written by a customer while visiting Samsung US