Customer reviews from frigidaire.ca
Frigidaire - Professional 24" Top Control Built-In Stainless Steel Tub Built-In Dishwasher with CleanBoost Technology, 47 dBA - Stainless Steel
Average customer rating
3.9
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
9
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
2
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Frigidaire - Professional 24" Top Control Built-In Stainless Steel Tub Built-In Dishwasher with CleanBoost Technology, 47 dBA - Stainless Steel
Customer Rating
1
cannot mix and match options like in previous model
on February 18, 2024
Posted by: Svetlana
Cannot add sanitize option to a normal cycle or any other cycle. If i want to sanitize dishes, I forced always select sanitize cycle which is 3.5 hours long. I do not see it as energy saver at all.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 19, 2024
Hi there, valued customer! We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're glad that you like the unit however in regards with the interior design we're saddened to hear that this might not fit what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, and your feedback does not go unnoticed. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice features…
on April 1, 2024
Posted by: Meme T
Ummm..I am yet to use this dishwasher and am looking to replace the panel. I have had Frigidaire professional products for over fifteen years now and was happy to replace the still working dishwasher with and upgrade but the stainless steel got dinged before we even used it. Looking for a replacement panel if that is possible. The washer itself is quite versatile. It can carefully wash king stem glasses and I especially love the tray at the top for cutlery.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Does not match other appliances
on November 22, 2023
Posted by: Trish001
What I am really upset about is that I ordered 3 Frigidaire Professional Appliances so that they would all match. The dishwasher handle does not match the fridge and stove. I spoke to Frigidaire and the dishwasher is a new model. But they do not have a new model of the fridge and stove - meaning you can't even get 3 appliances to match. Which totally defeats the purpose of buying matching appliances in the first place.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, November 27, 2023
Thank you for taking the time to leave us a feedback, Trish. We're sorry to hear that you've had a less than stellar recent experience with us. Please know that we value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. Also, our our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If there is anything we can do to assist you, please reach out to us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
New appliances working Great
on December 11, 2023
Posted by: Tash_77
Bought a new Frigidaire fridge and dishwasher, while I think the fridge is a little smaller than I would have liked, I think the two drawers are great and it’s nice and cold.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
AWFUL IN MANY WAYS
on October 29, 2024
Posted by: Stephanie1234
HORRIBLE. I don't know what is worse....the fact that plates do not stand up without falling over (pegs are not angled correctly).....no matter where in the rack you place them!
or
The fact that the dishes come out dirty...
or
The fact that the dishes come out soaking wet as this machine does not dry them at all.
Worst dishwasher I have ever used.
I have only used this dishwasher 2 or 3 times in 2 years because its so bad that I would rather wash dishes by hand than deal with the frustration this machine causes me.
or
The fact that the dishes come out dirty...
or
The fact that the dishes come out soaking wet as this machine does not dry them at all.
Worst dishwasher I have ever used.
I have only used this dishwasher 2 or 3 times in 2 years because its so bad that I would rather wash dishes by hand than deal with the frustration this machine causes me.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, October 30, 2024
Oh no! This is not what we want to hear. Thank you for taking the time to provide us with a review, and please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
You may review the lists of troubleshooting workarounds that include common experiences that are not the result of defective workmanship or material in your dishwasher. Please check out page 24: 'Troubleshooting' of the complete owner's guide manual:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/117839840en.pdf
One of our main goals is customer satisfaction, and if there is anything we can do to improve your experience or have any other specific assistance with your dishwasher, feel free to connect with us via Live Chat or on a call by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
You may review the lists of troubleshooting workarounds that include common experiences that are not the result of defective workmanship or material in your dishwasher. Please check out page 24: 'Troubleshooting' of the complete owner's guide manual:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/117839840en.pdf
One of our main goals is customer satisfaction, and if there is anything we can do to improve your experience or have any other specific assistance with your dishwasher, feel free to connect with us via Live Chat or on a call by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very Quiet
on January 12, 2025
Posted by: Happy Baker67
We have been using for a month and like the loading style of the racks, it has a nice sturdy cutlery tray and the top third shelf for utensils comes in handy. Cleans well and are happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Amazing
on January 23, 2025
Posted by: CC1234
Best and quietest dishwasher we have ever purchased in the past 40 years!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Honest review
on January 25, 2025
Posted by: Curby
We are going on two months with this dishwasher and couldn't be more pleased. Besides looking great, it cleans effectively, efficiently, and quietly. Plus it is very versatile for loading different dishes. The floor lights for running and finished loads are an added bonus.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca