Customer reviews from https://www.asus.com
ASUS - ProArt Studiobook 16" OLED Touch Laptop - Intel 13 Gen Core i9 with 16GB RAM - NVIDIA GeForce RTX 4060 - 1TB SSD - Mineral Black
Average customer rating
4
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for ASUS - ProArt Studiobook 16" OLED Touch Laptop - Intel 13 Gen Core i9 with 16GB RAM - NVIDIA GeForce RTX 4060 - 1TB SSD - Mineral Black
Posted by: LitteredNGlitter
Frequency of use:Daily
Verified Purchase:Yes
I was great while it lasted!. i only had this laptop for a year to the DOT and it broke down on me. I tried contacting support. i noticed that the warranty exp. but good luck with that! these ppl are horrible! Do not WASTE YOUR MONEY ON THIS BRAND!
Response from https://www.asus.comBy CLM, April 1, 2025
Dear LitteredNGlitter,
Thank you for your comment.
We do understand your dissatisfaction with the quality of the product and the quality of your recent customer service experience, and the inconvenience this may have caused. All ASUS products undergo intensive quality control testing and inspections, and are built to last, this laptop breaking for a year of usage only is a random problem. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with this laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your dissatisfaction with the quality of the product and the quality of your recent customer service experience, and the inconvenience this may have caused. All ASUS products undergo intensive quality control testing and inspections, and are built to last, this laptop breaking for a year of usage only is a random problem. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do support and stand behind our products, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. If you need further assistance with this laptop, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
5
Top of the Line laptop with everything I need
on January 7, 2024
Posted by: WilliamM
Frequency of use:Daily
Verified Purchase:Yes
Best Laptop I have ever had! I have had HP in the past which is a good brand, but this time they just did not have what I needed. This Asus Pro Art Studio book 16 laptop my first ASUS has everything I asked for & more. Fast & durable with good support at a good price.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Chuck Starck
Frequency of use:Daily
Verified Purchase:Yes
What a great computer, worth every .05. My second ASUS of this quality.. The last one lasted almost 10 years
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Jfvm
Verified Purchase:Yes
One of the best laptops in the market for creatives. M2 killer is an understatement. Z
Written by a customer while visiting https://www.asus.com