Customer Reviews for Whirlpool - 30" Smart Built-In Single Electric Wall Oven with Air Fry - Stainless Steel
Customer Rating
2
Needs new programming
on June 17, 2024
Posted by: Fastest Clock in the West
from Houston
[This review was collected as part of a promotion.] Constantly throws breakers, and the clock gains one minute every 4 days. No fix unless I connect the internet. Why does my stove need thr internet?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. When your Smart Wall Oven is connected, it can receive automatic updates for your clock time. We apoligize for the frustrations this has caused.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible!!!
on November 28, 2023
Posted by: Mandy
from Peoria, AZ
I’ve used ovens from the 80s that cooked better than this. WORST design ever. You can’t press anything on the screen when hot air comes out when you open it. It doesn’t cook evenly, despite buying incredibly pricey cookware it still sucks at baking. Hot air blows OUT into your house. Real great design when you live in the desert or have small children- makes it very unsafe as it gets VERY hot to touch on the bottom outside. I read another review that said if this was given to them for free, they wouldn’t take it… I would have to agree.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 4, 2023
Thank you for sharing your insights with us, Mandy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 438599. We’re looking forward to hearing from you. Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5
True convection with modern conveniences
on November 13, 2024
Posted by: mark@scv
from Santa Clarita, CA
[This review was collected as part of a promotion.] I had this for about a week. So far, we are very happy with it. It replaced a Whirlpool Gold convection oven from 2004. The install was almost a slide in replacement, just had to notch out the trim in four spots to allow the screw heads to pass. The instructions were good for the installation and were easy to follow. Just beware that when testing the broil function after installation to have good ventilation, as there is a residue on the inside surface that "burns" off. After a few cycles and leaving the oven door open for a while, it was fine. The touch screen menus were an adjustment for us coming from the touch panel controls dedicated to temperature and modes. My wife loves being able to pre-heat the oven on her way home from her phone. The oven is easy to use, but the app is a little harder. I like that the main account can add Household Members, but the process to get an email invitation to step you through the process is confusing. Basically the person clicks on the link, once they locate the email in their SPAM folder, and they will be stepped through installing the app and guessing they need to create an account. At this point it no longer knows about the invitation to be a Household member, so try the link again and it works. One minor problem is that all people with the app will get the alerts from the oven when the temperature is reached or the timer is done. It would be nice if the oven could send the alert only to the person/account that is currently using the oven.
I have not tried the scan-to-cook feature yet. I got the true convection oven for the better baking capabilities and not really to heat up frozen tv dinners.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool
on August 22, 2023
Posted by: Annahun
from Michigan
Gender:Female
[This review was collected as part of a promotion.] Whirlpool oven has a lot of features. And looks wonderful in my kitchen.I like the control panel is very easy to use .And having the air fry is an added benefit works really nice .love the air fry pan that comes with it..The smart with the Wi-Fi is a really good benefit to to have all the things you can do with it on your cell phone. And cooks really well. I’m very happy with my whirlpool oven . The silver and black make it look really nice. And comes with three racks.. And has plenty of room on the inside .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Amazing
on August 24, 2023
Posted by: Momof5and3furbabies
from Virginia Beach, VA
Gender:Female
[This review was collected as part of a promotion.] This oven is quick, beautiful and has a built in air fryer - I am so excited to try so many different recipes in my oven. It blends so well and I love it very spacious and the black is very sleek. I can’t get enough of this oven it’s my favorite appliance
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
love this oven!
on August 25, 2023
Posted by: hjh2c
from TN
Gender:Female
[This review was collected as part of a promotion.] We've had the Whirlpool 5.0 CU Single Smart Wall Oven with Air Fryer for about a week and I couldn't be more excited about an oven! This oven is top of the line and of the highest quality. It makes even the most casual cook look good with it's multitasking, smart, 8 cooking modes that make programming your baking time a breeze. The oven is able to help me manage our busy mealtimes with convenient features like Frozen Bake, Keep Warm setting and True Convection cooking, which allows you to cook multiple dishes at once as well as the awesome addition of an air fryer right in the oven. The touchscreen is a great 4.5" size that gives me easy access to the settings I use the most. I love how easy this oven makes it for me to cook things from frozen pizzas (it walks you through step by step even!) to full on Thanksgiving meals for my family of 5. It is a one stop shop for all things I need to bake or air fry. I highly recommend it to anyone looking for a new oven. It's top of the line, tech savvy (has wireless features as well!) and comes backed from a brand I've trusted for years with my appliances!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Extremely User Friendly
on August 28, 2023
Posted by: Jadekelly20
from Joplin, Mo
Gender:Female
[This review was collected as part of a promotion.] The Whirlpool Smart Wall Oven with Air Fry comes with a mind boggling amount of options. From the wi-fi enabled system that learns as you utilize it to the delay bake and delay start- there is no stone left unturned with the variety of features. I absolutely love the Scan-to-Cook technology. It keeps me from constantly either going back to the packaging for directions or pulling it up on my phone. The air fry feature is a new and fun feature for me. There is really nothing that this oven cannot do. I cannot wait to host Thanksgiving this year!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
This takes cooking to another level!
on August 28, 2023
Posted by: April c
from Ohio
Gender:Female
[This review was collected as part of a promotion.] Getting dinner ready in a busy house can be a chore but this is a absolute game changer! The first thing is this is wall mounted and I really think it makes the kitchen look neater and modern. This really looks high end and looks great with my other stainless appliances. This heats up really quick compared to my old stove. I love baking desserts and usually when you get a new stove you have to make adjustments to time and temperature so you get the bake right. This worked amazingly the first time I used it. I baked a cake and I had a very even bake and it came out great! This oven has so many different options ways to cook your food I can't wait to try so many difficult recipes! This is easy to use and not hard at all to get started. I really like the air fry option so we can cook healthier without using do much oil. I made French fries and they came out crispy and the family loved them. I would totally recommend this oven and so far I haven't had any complaints from anything I have made so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com