Customer reviews from whirlpool.com
Whirlpool - 27 inch Smart Built-In Electric Combination Wall Oven with Air Fry - White
Average customer rating
4.3
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
42
4 Stars
18
3 Stars
11
2 Stars
1
1 Star
3
86%of customers recommend this product.
(
37 out of
43)
Customer Reviews for Whirlpool - 27 inch Smart Built-In Electric Combination Wall Oven with Air Fry - White
Customer Rating
5
Old person learning the new
on July 22, 2026
Posted by: Tahode
[This review was collected as part of a promotion.] As an older person, I was reluctant to buy a smart oven but at this point, I think that is all what is available. Needless to say, I am glad I did. I love the way the black one looks it compliments the black trim on some of my other appliances and is easier to clean. I have connected it to Wi-Fi, but I have not engaged the remote as at this point I don’t see a need for it. The microwave is easy to use and the oven bakes right on. I have not used the air fryer or the convection on it however, I am looking forward to learning how to use those new things.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent electronics dashboard
on July 22, 2026
Posted by: Bruce4
[This review was collected as part of a promotion.] Intuitive navigation of electronic dashboard. No complaints.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Oven
on July 14, 2026
Posted by: Jimboslowpoke
[This review was collected as part of a promotion.] So far, we love the oven/microwave combination. Our previous Whirlpool oven lasted 27 years and I can only hope this one lasts just as long.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Wish mine was as advertised.
on March 16, 2026
Posted by: Miss Patti
[This review was collected as part of a promotion.] I purchased the model in the photo... but mine does not look like that. Much to my disappointment. The unit itself is nice.... but I am so disappointed in the look. The handles are white on black glass. Mine has handles that contrast with its backing. Looks less sleek. Not Happy....
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So Far So Good
on March 11, 2026
Posted by: rosie
[This review was collected as part of a promotion.] The experience did not start off well. It took almost two months from purchase to delivery and installation. I haven't had enough time to really experience the appliance, but so far so good.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Problem from the start
on March 11, 2026
Posted by: Kathi
[This review was collected as part of a promotion.] After only two weeks, the microwave stopped working. A technician came out and fixed it by turning off the breaker and after a few minutes, turning it on again. It happened again today, a week after it had been fixed. We were able to start it again using the breaker method. Are we going to constantly have to do this on a new appliance?
Response from whirlpool.comBy Branded Team, Consumer Care, March 12, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933290.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 933290.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Very attractive combo
on February 21, 2026
Posted by: NancyB
[This review was collected as part of a promotion.] I bought this recently to replace my old model. I am still learning to navigate it. It is very attractive, but I wish an owner’s manual had come with it. It operates differently than my old one and I am still doing a lot of trial and error.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 20, 2026
Posted by: John B
from Birmingham, Al
[This review was collected as part of a promotion.] Stiil getting used to the touch screen creatures and menu levels - I did download the ap and are working a little with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com