Customer Reviews for Whirlpool - 30 inch 6.4 Total Cu. Ft. Combo Wall Oven with Air Fry When Connected - White
Customer Rating
2
Mixed features: great oven, iffy microwave
on January 30, 2026
Posted by: Jim2025
[This review was collected as part of a promotion.] The wall oven and microwave is a mixed bag. the oven is great but the microwave is a supreme pain. Problem is the touch controls for both - they work very well on the oven but are horrible on the microwave. The microwave frequently pauses when turned on and request that you resume the cycle. no reason for that other than the touch controls are so sensitive and the door latch seems to have problems registering that the cycle was started. My wife hates it....wishes she never had it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 2, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options: Facebook: https://tinyurl.com/Whirlpool-Facebook Instagram: https://tinyurl.com/Whirlpool-Instagram Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number #910187. We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] We purchased this amazing wall Micro/Oven combo unit just before Christmas. We are very pleased with it's performance so far. We were so ha[[y to not only have Convection cooking, but also this unit also comes with Air Frying.
[This review was collected as part of a promotion.] It came with my new home, installed by the builder. We like the blue interior. Seems to work well although it doesn't appear to truly reach the temperature we set. Seems lower.
[This review was collected as part of a promotion.] I have never purchased Whirlpool product. I bought a new build (Pulte) and the appliances we picked were a level 2 so they’re supposed to be great. On the first day of being in our new home, we used the oven and it’s off by literally 100 degrees. The calibration only lets you increase the temp by 30 degrees max so we are basically screwed. We’ll see how it goes with customer support tomorrow. Same thing goes for the microwave. We heated something up that should’ve taken 2 minutes and it took 20 minutes. Unbelievable.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Wall Oven model/serial number, and reference Case # 895738 We’re looking forward to hearing from you. Christy T
[This review was collected as part of a promotion.] Bought new home and I was so satisfied with all the whirlpool appliances that I bought whirlpool refrigerator, washer and dryer.
[This review was collected as part of a promotion.] Nice oven unit, the controls are a little funny (cumbersome) for the microwave, other then that works well and is a very versatile oven unit
[This review was collected as part of a promotion.] I bought this and do not like it at all. I can’t set the time and don’t know how to turn the oven off when I’m finished, I got in touch with the whirlpool people and they can’t help me as they don’tprint the booklets to help operate the stupid thing. I’m 88years old and not used to digital operating. If I can see a example I can follow it nut otherwise I’m useful
Response from whirlpool.comBy Branded Team, Consumer Care, January 7, 2026
Hello, Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Wall Oven, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 893053 For your convenience, we have included a link for the Owner's Manual and Control Guide: https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11655510-revb.pdf https://s3.amazonaws.com/sm-backend-production-attachments/control-guide-w11602607-revB.pdf
We hope this information is helpful. Christy T Whirlpool® Connected Care Team