Customer Reviews for Whirlpool - 30 inch 6.4 Total Cu. Ft. Combo Wall Oven with Air Fry When Connected - White
Customer Rating
3
Looks Nice
on March 31, 2024
Posted by: Sue80
[This review was collected as part of a promotion.] Perhaps it’s just me, but I would have liked instructions on how to use this product, in particular the microwave. You can select one of 4 options for reheating, though, and it seems to know what to do. But, if I wanted to cook bacon in the microwave, it’s just trial and error. I’ve only found 3 time selections for the microwave: 2, 1 and .30 minutes. So, if I’m cooking a frozen dish, I have to keep extending the time until it’s done. The oven is lovely.
[This review was collected as part of a promotion.] This product works very well and is nearly silent. My only qualm is that it doesn’t come with cooking instructions and the the microwave seems to only have three settings for time: 2 minutes, 1 minute, and 30 seconds. So, if I’m cooking a frozen meal requiring 7 minutes, I use 3 2’s and 1 1. My old KitchenAide had a “custom cook” button, which this does not. So if you want to cook bacon for instance, there is no way to know how long it should cook in the microwave, except trial and error. On the plus side, the whirlpool seems to know how long it takes to reheat things…you just enter the item, ie: soup, and how many. Likewise with a “dinner plate”. All in all, I prefer my old Kitchen Aide, but it finally died after 18 years. RIP.
[This review was collected as part of a promotion.] Even is an adequate replacement for prior unit, that was 25 years old! Disappointed that new unit has more "BLACK" appearance than "WHITE", even though it is designated as "WHITE" by factory!!
[This review was collected as part of a promotion.] I didn't give it 5 stars because the microwave has lower wattage than I would like. Also, the touch screen feature is finicky. It's very elegant looking. I haven't used all the features yet, for example, the convection feature.
[This review was collected as part of a promotion.] I made this decision based on offerings available from my home warranty. I like that fact it can run of an app. I have tried it and it works well. It’s very quiet and works well. However, there are two things I wish were different. A 900 watt micro is in my opinion that is too low. Would have preferred 1100-1200 but with warranty not an option. Also, I wish the touch screen was larger. There is plenty of room to make it larger. We are 58 and 65 years old so larger font is always preferred. But again no warranty option.
[This review was collected as part of a promotion.] It is an excellent oven/microwave combination, and it is also extremely quiet and a very attractive appliance.
[This review was collected as part of a promotion.] Unit worked for one week then console froze. Have not had use of either microwave or oven for 10 days and now must wait at least a week for delivery and installation of new console. Unit LOOKS good, but good looks does DOES NOT COOK food.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 8, 2024
Thank you for sharing your insights with us, Pleasant. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 479421. We’re looking forward to hearing from you. Marie Q