[This review was collected as part of a promotion.] Even is an adequate replacement for prior unit, that was 25 years old! Disappointed that new unit has more "BLACK" appearance than "WHITE", even though it is designated as "WHITE" by factory!!
[This review was collected as part of a promotion.] I didn't give it 5 stars because the microwave has lower wattage than I would like. Also, the touch screen feature is finicky. It's very elegant looking. I haven't used all the features yet, for example, the convection feature.
[This review was collected as part of a promotion.] I made this decision based on offerings available from my home warranty. I like that fact it can run of an app. I have tried it and it works well. It’s very quiet and works well. However, there are two things I wish were different. A 900 watt micro is in my opinion that is too low. Would have preferred 1100-1200 but with warranty not an option. Also, I wish the touch screen was larger. There is plenty of room to make it larger. We are 58 and 65 years old so larger font is always preferred. But again no warranty option.
[This review was collected as part of a promotion.] It is an excellent oven/microwave combination, and it is also extremely quiet and a very attractive appliance.
[This review was collected as part of a promotion.] Unit worked for one week then console froze. Have not had use of either microwave or oven for 10 days and now must wait at least a week for delivery and installation of new console. Unit LOOKS good, but good looks does DOES NOT COOK food.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 8, 2024
Thank you for sharing your insights with us, Pleasant. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 479421. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Sorry bought these not as expected vry disapointed
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 28, 2023
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
[This review was collected as part of a promotion.] I am happy with my new Built in Microwave/Oven Combination EXCEPT I truly wish it came with an old fashioned USER MANUAL. I was very concerned about HOW to turn off the oven Fortunately my YOUNGER DAUGHTER and GRANDDAUGHTER were here to explain things. AND set the clock etc. Older customers aren't as computer savvy as younger people.