Customer reviews from whirlpool.com
Whirlpool - 27 inch Smart Built-In Electric Combination Wall Oven with Air Fry - Black
Average customer rating
4.3
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
42
4 Stars
18
3 Stars
11
2 Stars
1
1 Star
3
86%of customers recommend this product.
(
37 out of
43)
Customer Reviews for Whirlpool - 27 inch Smart Built-In Electric Combination Wall Oven with Air Fry - Black
Customer Rating
3
Great Oven/Combo but low volume
on February 12, 2026
Posted by: gbdnkd
from Roanoke, VA
[This review was collected as part of a promotion.] Overall pleased with appliance but volume is quite low and can't be adusted higher- our hearing is fine! The alert sound also is set to just 1 alert. Those two combined make it hard to know when something is cooked for time set.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
The Microwave Vents Steam Into the Lower Oven Door
on February 10, 2026
Posted by: Kenr
[This review was collected as part of a promotion.] I bought this unit over two months ago. Overall, it is an okay unit. What I don't like is that when the microwave is operating it vents steam out the bottom of the microwave door and it steams the inside of the lower oven door between the glass panes. There is no way to wipe the moisture because it is on the inside of the glass panes. The only way to get to clean it is to take the lower oven door apart. I called Whirlpool and told them about the issue and they sent a repair service out to assess it. When the repair service arrived, the repair person looked at the microware, called Whirlpool and was told that was the way it was supposed to function. The repair person told me that the microwave vented out of the upper slots in the lower oven and left without doing anything other than calling Whirlpool. After he left, I spent some time determining that the microwave does not vent through the slots in the top of the oven as I was told, but the air seems to flow out of the bottom of the microwave door. It seems to me that is a major design flaw. I am beginning to see a slight buildup of residue on the inside of the oven glass panes.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to Use
on February 8, 2026
Posted by: Ron60
from Gettysburg PA
[This review was collected as part of a promotion.] Yes it took a month to get this because it was a special order item. Then was installed about a month age and we love it. This unit is so simple to use and cooks food faster than what the package states! Our old unit was a champ, it last us 22 years. We are hopeful.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 9, 2026
Posted by: Oven
[This review was collected as part of a promotion.] Only had 1 month; however, love it already. Most importantly, I love the microwave combo.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the unit, but not the microwave door!
on January 5, 2026
Posted by: Sher
[This review was collected as part of a promotion.] I received my new combo unit on the 27th, and it looks great, and so far baking works well. The only thing I don’t like is the pull-down microwave door. I’m 5’3”, due to height loss from compression fractures in my spine due to an accident. Even if I were still 5’5”, it would be hard to reach in over the door to get out something hot! Or even to wipe it out.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to operate and is a great replacement.
on December 21, 2025
Posted by: Larry
[This review was collected as part of a promotion.] I am replacing a whirlpool unit with this new unit and I am still getting accustomed to using the new one but so far I am very pleased with the way it functions especially the present power functions on the microwave. I haven’t used the airfry function yet but I’m sure it will be just as easy to use.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on December 20, 2025
Posted by: none
[This review was collected as part of a promotion.] No user instructions....unexplained symbols....house, heart, bulb, gear
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
We are very sorry to learn that the manual for your model was not included. To download a digital copy of your Use and Care Guide, please use the following link. https://www.whirlpool.com/content/dam/global/documents/202510/owners-manual-w11655510-revb.pdf
Thank you,
Kari V.
Thank you,
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice design and clean appearance
on December 16, 2025
Posted by: Kololgi
[This review was collected as part of a promotion.] Happy with the wall oven
Learning all new features
Learning all new features
Written by a customer while visiting whirlpool.com