Customer reviews from whirlpool.com
Whirlpool - 27" Smart Built-In Single Electric Wall Oven with Air Fry - White
Average customer rating
4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
16
4 Stars
8
3 Stars
6
2 Stars
2
1 Star
2
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Whirlpool - 27" Smart Built-In Single Electric Wall Oven with Air Fry - White
Customer Rating
5
on July 7, 2024
Posted by: NONE
[This review was collected as part of a promotion.] LOVE IT!!!! ALL APPLIANCE NOW MATCH AND I HAVE A BEAUTIFUL KITCHEN.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Blows hot air into the kitchen when you use it.
on June 24, 2024
Posted by: Richard
[This review was collected as part of a promotion.] I am not pleased that these new ovens have a fan that blows hot air into my home from a vent under the door. The old Whirlpool oven that we replaced did not do that. It's >100degrees F outside during the summer where I live and it's extremely bad to have the oven blowing hot air into the kitchen when we use it. Whirlpool should address this.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so great!
on May 3, 2024
Posted by: Cookie007
[This review was collected as part of a promotion.] This product is a replacement for another Whirlpool wall oven that failed after only 14 months. After only 4 uses, it had the same problem as the last one…whenever I would turn the oven off, and then open the oven to take out what was in it, the fan would go on very loud and fast and not stop even after the oven was cold. The only way to get it stopped was to turn off the power.
After much frustration and research—along with paying an electrician to check wiring/installation—I discovered one little line on the trouble-shooting page that says: "Note: In many wall ovens, if the oven door is left open to cool the oven, the cooling fan will not shut off." This is a design flaw that should have been highlighted in the owner’s manual. Even the repairman didn’t know about this.
The "owner’s manual is a joke—very little information on the various cycles. Whirlpool may think that their product is "intuitive", but for older people who haven’t grown up with technology, it really isn’t.
After much frustration and research—along with paying an electrician to check wiring/installation—I discovered one little line on the trouble-shooting page that says: "Note: In many wall ovens, if the oven door is left open to cool the oven, the cooling fan will not shut off." This is a design flaw that should have been highlighted in the owner’s manual. Even the repairman didn’t know about this.
The "owner’s manual is a joke—very little information on the various cycles. Whirlpool may think that their product is "intuitive", but for older people who haven’t grown up with technology, it really isn’t.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 7, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 531056.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 19, 2024
Posted by: jjcc
[This review was collected as part of a promotion.] I have only used the oven and so far, so good. No more information at this time.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Single wall mount oven
on March 22, 2024
Posted by: db123
[This review was collected as part of a promotion.] As of the writing of this review, I am satisfied with my purchase. My last whirlpool built in single oven lasted 20 years before a replacement was needed and hope to obtain the same results with my new purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wifi connection, convection, awesome
on February 5, 2024
Posted by: Len21
from Windsor Ontario
(This review was collected as part of a promotion.) Still early days, but we've had ir about a month and we're delighted. Love the modern capabilities that our old oven lacked.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent oven
on January 17, 2024
Posted by: Karen
(This review was collected as part of a promotion.) I bought this oven just before Christmas.
Its a great oven I am loving all the different features available on it.
Its a great oven I am loving all the different features available on it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
I like the convection oven when it works.
on January 8, 2024
Posted by: Not so happy.
I bought this 3 months ago and I have to turn it on and off serval times for it to work. If it works at all. Now I have to wait weeks or months to get the parts to fix it.
Response from whirlpool.comBy CA SOCIAL CARE, January 9, 2024
Hello! We are so sorry we have let you down. Whirlpool takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (277151269). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com